Business Development Center Manager

Palmen Auto Group; Kenosha (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K with match

Paid vacation

Saturday lunches

Employee discounts

Paid training

Competitive pay plans

Flexible scheduling

Job summary

Palmen Auto Group in Kenosha, WI seeks a personable Business Development Center Manager to ensure excellent client experiences across internet inquiries and showroom interactions. You will master all parts of the business, exceed satisfaction benchmarks, and provide clear, efficient information.

The role requires at least 2 years in a dealership BDC and strong leadership potential. Join a team with updated benefits and competitive pay plans, including medical, vision, dental, a 401K with company

Qualifications

• At least two years experience in a dealership BDC.
• Excellent verbal and written communication skills.
• Strong computer skills Microsoft Word, Excel, and Outlook.
• Time management, prioritization skills, and ability to multitask required.
• Organized, positive, hardworking and friendly personality.
• Ambitious, goal oriented mentality and eager to improve.
• Team orientated.
• Valid driver’s license.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial sales information.

Skills

Verbal communication

Written communication

Time management

Multitasking

Organized

Positive attitude

Ambitious

Goal oriented

Team oriented

Friendly

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

We've recently changed our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the best to grow our family here at Palmen and our wages and benefits reflect that.

• Paid Time Off and flexible scheduling
• Creative and competitive pay plan options
• Health, dental, and vision insurance
• 401K program with a company match

Reporting to our General Manager, our Business Development Center Manager will ensure that all inquiries that come through the internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience. Must have at least 2 years' experience in a dealership BDC and management experience is highly preferred.

What We Offer

• Medical, vision, and dental insurance
• 401K with company match
• Paid vacation
• Saturday lunches
• Employee discounts on sales and service
• Paid training
• Competitive pay plans

Qualifications

• At least two years experience in a dealership BDC
• Excellent verbal and written communication skills
• Strong computer skills Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and ability to multitask required
• Organized, positive, hardworking and friendly personality
• Ambitious, goal oriented mentality and eager to improve
• Team orientated
• Valid driver’s license

Responsibilities (not limited to)

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial sales information