Business Development Center Manager

Palmen Motors Kenosha Campus; Kenosha (WI); Presencial; USD 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Vision & Dental Insurance

401K with match

Paid vacation

Saturday lunches

Employee discounts

Paid training

Competitive pay plans

Resumo da oferta

Palmen Motors Kenosha Campus is seeking a Business Development Center Manager to ensure inquiries online and via phone or chat are handled with a great customer experience. This role requires acting as an expert on all parts of the business and delivering information clearly and efficiently, reporting to the General Manager.

The ideal candidate will have at least 2 years in a dealership BDC, and management experience is highly preferred.

Qualificações

• At least two years experience in a dealership BDC
• Excellent verbal and written communication skills
• Strong computer skills Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and ability to multitask required
• Organized, positive, hardworking and friendly personality
• Ambitious, goal oriented mentality and eager to improve
• Team orientated
• Valid driver’s license

Responsabilidades

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial sales information

Conhecimentos

Communication skills

MS Word/Excel/Outlook

Time management

Multitasking

Organized

Team oriented

Ambitious

Driver's license

Descrição da oferta de emprego

We've recently changed our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the best to grow our family here at Palmen and our wages and benefits reflect that.

• Paid Time Off and flexible scheduling
• Creative and competitive pay plan options
• Health, dental, and vision insurance
• 401K program with a company match

Reporting to our General Manager, our Business Development Center Manager will ensure that all inquiries that come through the internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience. Must have at least 2 years' experience in a dealership BDC and management experience is highly preferred.

What We Offer

• Medical, vision, and dental insurance
• 401K with company match
• Paid vacation
• Saturday lunches
• Employee discounts on sales and service
• Paid training
• Competitive pay plans

Qualifications

• At least two years experience in a dealership BDC
• Excellent verbal and written communication skills
• Strong computer skills Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and ability to multitask required
• Organized, positive, hardworking and friendly personality
• Ambitious, goal oriented mentality and eager to improve
• Team orientated
• Valid driver’s license

Responsibilities (not limited to)

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial sales information