Sales BDC Representative

Ray Laethem Chrysler Dodge Jeep Ram; Detroit (MI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical, Dental, and Vision Packages

Paid Holidays

Paid Time Off

401K Plans

Employee pricing and dealership benefits

Job summary

Ray Laethem Chrysler Dodge Jeep Ram in Detroit, Michigan, is seeking a motivated Sales BDC Representative to join their team. This entry-level position offers a career path into a Sales Consultant role, focusing on customer inquiries and appointment scheduling. Candidates should possess strong communication skills and a positive attitude. The position includes competitive pay, monthly bonuses, and benefits such as medical and dental packages, paid time off, 401K plans, and training support.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service or sales experience is an asset.
• Automotive experience is not required; training will be provided.

Responsibilities

• Respond to incoming internet leads, phone calls, and customer inquiries.
• Schedule appointments for the sales team.
• Follow up with prospective customers via phone, text, and email.
• Maintain accurate customer records in the CRM.
• Assist in generating showroom traffic and sales opportunities.
• Provide excellent customer service throughout the buying process.

Skills

Strong communication and interpersonal skills

Customer service or sales experience

Comfortable on the phone and with technology

Job description

Join the Ray Laethem Team & Grown your Automotive Career

Ray Laethem dealership is looking for a motivated, energetic, and customer focused Sales BDC Representative to join our growing team. This is an excellent opportunity for someone looking to start a long-term career in the automotive industry, with a clear path to transition into a Sales Consultant role based on your career goals.

If you enjoy speaking with people, thrive in a fast paced environment, and are driven to succeed, we want to hear from you.

Responsibilities

• Respond to incoming internet leads, phone calls, and customer inquiries
• Schedule appointments for the sales team
• Follow up with prospective customers via phone, text, and email
• Maintain accurate customer records in the CRM
• Assist in generating showroom traffic and sales opportunities
• Provide excellent customer service throughout the buying process
• Learn dealership sales processes and product knowledge

What We’re Looking For

• Strong communication and interpersonal skills
• Positive attitude and professional appearance
• Comfortable on the phone and with technology
• Self motivated and goal oriented
• Customer service or sales experience is an asset
• Automotive experience is not required, we will train the right candidate
• Valid driver’s license and clean driving record

What We Offer

• Competitive hourly pay plus monthly bonuses
• Medical, Dental, and Vision Packages
• Paid Holidays, and Paid Time Off
• 401K Plans
• Full-Time hours
• Training and mentorship
• Employee pricing and dealership benefits