BDC Sales Rep/Customer Service

Coughlin Automotive; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Employee discounts

Training & advancement

Job summary

Coughlin Automotive in Columbus, OH is seeking a Business Development Center Representative to drive showroom visits by contacting internet inquiries, phone leads, and recent visitors. You will set appointments for the sales team and nurture relationships with potential buyers to fuel our growth.

The role emphasizes strong phone and written communication, a high-energy, results-driven attitude, and the ability to handle multiple channels.

Qualifications

• Excellent phone and communication skills.
• Attention to detail; goal-oriented and results-driven.
• Must have valid driver's license and pass background check.

Responsibilities

• Contact customers via phone, email, and text to set appointments for the sales team.
• Handle internet inquiries and incoming phone leads.
• Follow up with customers who recently visited the dealership to schedule showroom visits.

Skills

Communication skills

Attention to detail

Goal oriented

Email/Text proficiency

High energy

Job description

Business Development Center Representative Full-Time | Commission + Bonuses | $55,000-$75,000 Annual Income Potential

Position Summary Are you driven, outgoing, and love talking to people? Do you thrive in a fast-paced, goal-oriented environment where every conversation matters? As a BDC Sales Representative, you'll be the spark that turns customer interest into showroom visits. You'll connect with potential buyers through calls, texts, emails, and online inquiries, building excitement, creating relationships, and setting appointments that fuel our sales success. If you enjoy winning, growing, and being rewarded for your results, this role is for you!

What You'll Do:

You'll be responsible for contacting customers via phone, email, and text to set appointments for our sales team, including:

• Internet inquiries
• Incoming phone leads ("Phone Ups")
• Customers who recently visited the dealership
• Follow-up on previous leads

What We're Looking For:

• Excellent phone and communication skills
• Attention to detail; goal-oriented and results-driven
• Positive, "can-do" attitude with a willingness to learn
• Ability to communicate professionally via text and email
• High energy and enthusiasm

What We Offer

• One of the most competitive and lucrative pay plans in the industry
• Commission + bonus structure with $55k-$75k income potential
• Medical, Dental, Vision & more (after eligibility period)
• Paid vacation and additional benefits
• Employee discounts on parts and labor
• Ongoing training and advancement opportunities

Requirements

• Valid driver's license
• Must pass a background check

Coughlin Automotive is an Equal Opportunity Employer and a Drug-Free Workplace.

Job Type: Full-Time