Dealership Internet Sales BDC

Duke Automotive Corp; Suffolk (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Plan

Paid time off carry over

Employee vehicle purchase plans

Discounts on products and services

Job summary

Duke Automotive Corp in Suffolk, Virginia, is looking for a BDC Representative to join our internet sales team. This role involves handling customer inquiries, scheduling appointments, and maintaining customer relationships.

No experience is necessary, as we offer comprehensive training. We provide a supportive team environment alongside benefits such as health coverage, a 401K plan, and more. Enjoy a work-life balance with weekends off!

Qualifications

• No experience required; training provided.
• Good communication skills are essential.
• Ability to learn quickly and stay organized.

Responsibilities

• Answer incoming phone calls and online inquiries.
• Log customer details and comments into CRM.
• Schedule appointments and follow up with customers.
• Maintain knowledge of software tools.
• Ensure customer satisfaction with service.

Skills

Good written, verbal and phone communication skills

Highly organized

Proficient with Microsoft Office

Positive attitude

Job description

Do you like to talk with people and would like to help them get their dream ride! We have a great opportunity on our internetsales team for someone with a positive attitude and determination for success. And if you are currently in a dealership BDC we’d love to hear from you. We have a fantastic 5 day work week and never any Sundays! Please read further to find out more about being part of our team.

Top candidates will be professional and personable individuals, with a passion for great customer service, and team work. You will be responsible for incoming requests made via telephone, or online, searching for potential sales leads, booking appointments for the showroom, service appointments, and acting as a first point of contact for customers. And no experience is OK, we will give you all the training, coaching, and tools you need to be successful.

BDC Representative Responsibilities

• Answering incoming phone calls and online inquiries.
• Logging customer details and comments into ourCRM system.
• Scheduling appointments and following up with customers.
• Maintaining through and up to date knowledge of our software to help you.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure they are happy with our service.
• Ensuring potential customers are aware of any promotions.
• Assisting with various tasks at the dealership.

BDC Representative Requirements

• No Experience is OK - we will train, coach, and mentor you!
• Good written, verbal and phone communication skills.
• Highly organized with an ability to learn quickly.
• Proficient with Microsoft Office software and the internet.
• Professional and personable demeanor - have a positive attitude daily!

What We Offer

• A great team to work with - read our sales reviews
• Medical, Dental, Vision - we will help bridge the gap between jobs as well!
• 5 day work week and NO Sundays
• We close M-F at 6:30pm and Saturday at 4pm!
• 401K Plan
• Paid time off carry over, don't start over!
• Growth opportunities to learn lots of skills
• Family atmosphere where you are not a number, you are a valuable part of our team
• Employee vehicle purchase plans
• Family owned and operated - they are here working with you daily
• Long term job security - 58+ year business
• Health and wellness
• Discounts on products and services