Sales BDC Manager / Business Development

Vadenchevroletpooler; Pensacola (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Guaranteed salary + lucrative bonuses

Medical and Dental insurance

401(k)

Paid Vacation

Professional, ongoing training

Job summary

A local family-owned dealership in Pensacola is seeking a Sales BDC Manager to oversee a team of 5 in their Business Development Center. The role involves scheduling appointments, managing calls and leads, and driving team performance. Candidates should have BDC experience along with strong leadership and customer service skills. This position offers a competitive salary and great benefits including medical insurance, 401(k), and paid vacation. The dealership values community involvement and employee relationships.

Qualifications

• Internet / BDC experience is required; management experience is a plus.
• Managerial and leadership skills needed.
• Customer service, communication, and computer skills are essential.
• Must have a positive attitude and be motivated to excel.
• Energetic and thrives in a fast-paced team environment.

Responsibilities

• Hire, train, and manage BDC associates in a call center.
• Set quotas and manage incoming calls and leads.
• Train staff in answering inquiries and identifying customer needs.
• Maximize sales and profitability to performance levels.

Skills

Leadership skills

Customer service skills

Communication skills

Computer skills

Internet / BDC experience

Motivated attitude

Job description

Sales BDC Manager / Business Development

$100,000 Plus Opportunity + Great Benefits!

Experience Preferred

Job Intro

Bob Tyler Toyotais hiring now for aBDC Managerto oversee a group of 5 people in theBusiness Development Centerand be responsible for scheduling appointments with potential buyers to meet with our sales representatives.We are looking for motivated and goal-driven candidates who will make an immediate impact and help us continue to grow!Upload your resume and complete online assessment for immediate consideration!Bob Tyler Toyotahas over 25 years of consecutive local family ownership. Our dealership is very involved in the Pensacola community. We were named the Toyota district top sales volume store selling over 400 vehicles per month. Toyota customer satisfaction index high each month.Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.A generous pay plan rewards YOUR skills and expertise!

Job Description

Hire, train and manage 5 BDC associates in a call center environmentSet quotas and appointment goalsManage incoming calls and leadsTrain and assist staff in answering internet and phone inquiries from potential customers and more.

• Guaranteed salary + lucrative bonuses
• Family Owned and Managed Dealership!
• Professional, on-going training provided for your success!
• Medical and Dental insurance
• 401(k)
• Paid Vacation

Responsibilities

• Hire, train and manage 5 BDC associates in a call center environment
• Set quotas and appointment goals
• Manage incoming calls and leads
• Train and assist staff in answering internet and phone inquiries from potential customers looking for product availability, price, payment information, etc.
• Train and assist staff to identify customer’s needs, present product information, and schedule several appointments per day for customers to meet with our dealership's sales representatives.
• Build, maintain and measure the internet and business development processes
• Maximize sales and profitability to agreed levels of performance
• Analyze current sales data and look for areas to improve
• Contribute to high scores for the dealership’s customer satisfaction index (CSI)

Requirements

• Internet / BDC experience is required – BDC management experience is a PLUS!
• Managerial and leadership skills
• Customer service, communication and computer skills
• A positive, upbeat attitude and motivated to excel in your career
• Energetic and thrives in a fast-paced team environment
• Professional appearance and demeanor
• Automotive sales experience is a PLUS!
• Experience with digital marketing
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

Questions

Walk-in Applicants are Welcome!

Terms

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.