Sales BDC Administrator

Dch-Auto-Group; Nanuet (NY); Presencial; USD 50.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision coverage

401(k) plan

Employee stock purchase plan

Paid time off & holidays

Life insurance & disability coverage

Descripción de la vacante

DCH Honda of Nanuet in Nanuet, NY is seeking Sales BDC Administrators to connect with customers, manage leads, and schedule appointments in a fast-paced environment.

Reporting to the BDC Manager, this on-site role emphasizes customer service, CRM proficiency, and the ability to turn inquiries into opportunities, with compensation estimated between $50,000 and $90,000 per year. Benefits include medical, dental, and vision coverage, plus a 401(k) plan and stock purchase program.

Formación

• 2+ years of experience in telemarketing, phone sales, or appointment setting.
• Experience managing and following up with customer leads.
• Familiarity with CRM systems.
• Bilingual abilities preferred; dealership experience recommended.
• Excellent phone and communication skills.

Responsabilidades

• Manage and follow up with customer leads.
• Develop a customer database for retention.
• Schedule and confirm high-quality appointments.
• Communicate with customers by phone, email, and digital platforms.
• Stay current on promotions, pricing, and dealership offerings.
• Turn inquiries into appointments and opportunities.

Conocimientos

Telemarketing

Phone sales

Appointment setting

CRM systems

Customer service

Time management

Multitasking

Bilingual

Educación

High School diploma

Herramientas

CRM software

Descripción del empleo

Dealership:L0713 DCH Honda of NanuetHonda of NanuetNow Hiring: Sales BDC AdministratorsStart your next career chapter with us! We're looking for customer-focused professionals who enjoy working in a fast-paced environment and are passionate about making a positive impact on every customer interaction.If you excel at connecting with people, managing leads, and surpassing goals — apply today.We're part of Lithia & Driveway, a Fortune 200 company with over 300 dealerships nationwide. As we continue to grow, we're investing in people who want to grow with us.You will report to the BDC Manager.This is an on-site position in Nanuet, NY.What You'll Do2+ year's experience with telemarketing, phone sales, or appointment setting preferable.Manage and follow up with customer leadsDevelop a customer database for retentionSchedule and confirm high-quality appointmentsCommunicate with customers by phone, email, and digital platformsStay current on promotions, pricing, and dealership offeringsTurn inquiries into appointments and opportunitiesWhat We're Looking ForYou will provide customer serviceComfortable with phones, CRM systems, and basic computer functionsYou will organize yourself, motivate yourself, and orient yourself towards goals.You will manage your time and complete multiple tasksBilingual and dealership experience recommendedWhat We OfferMedical, Dental & Vision CoveragePaid Time Off & Holidays401(k) and Employee Stock Purchase PlanPaid Life Insurance & Disability CoverageOngoing Training through Lithia Learning CenterVehicle Purchase Discounts and Wellness ProgramsWhy Join Us?We don't just offer jobs — we build careers. With growth comes opportunity for advancement.Estimated Annual Compensation: $50,000 to $90,000Actual pay based on skills, work experience, etc.Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.