BDC Representative

Lexus of Orange County; City of Middletown (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Job summary

Lexus of Orange County is hiring BDC Representatives in our Sales Department. The role offers an earning potential of $50-60k annually based on performance, with a base hourly wage of $16 plus bonuses.

Full-time schedule requires Saturday availability and one weekday off, in a fast-paced, lucrative environment. Join Lithia & Driveway’s nationwide network and contribute to driving customer success with professional communication, data accuracy, and strong CRM usage.

Qualifications

• 2+ years in Business Development or Call Center roles.
• Customer-facing telemarketing or related experience welcomed.
• Proficiency with basic computer systems and CRM tools.

Responsibilities

• Gather accurate customer information to build a follow-up database.
• Schedule sales appointments from leads, past customers, and referrals.
• Maintain knowledge of product pricing, events, and promotions.

Skills

Business Development

Call Center

Customer Service

Education

High School diploma

Tools

CRM tools

Job description

Dealership:L0771 Lexus of Orange CountyLexus of Orange CountyNOW HIRING BDC Representatives in our Sales Department!Pay: Earning potential of $50-60k annually based on performanceSchedule: Full time, Saturday availability required with one weekday offIf you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.We’re looking for performance-minded individuals that will help us continue to drive success – apply today to join the nation's largest automotive retailer!What We're Looking For:2+ years of experience in Business Development and Call Center rolesCustomer-facing telemarketing, administrative, retail/hospitality experience welcomedAbility to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customersConfident and professional phone presenceProficiency in basic computer systems and CRM toolsWhat You'll Do:Gather accurate customer information to create a database for continual follow-up and retentionSchedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.Utilize computer & phone skills within our BDC Department to increase appointments, sales, and customer retention.Total RewardsThe hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.