BDC Administrator

Mercedes--benz-Group; Paramus (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Paid Holidays & PTO

Employee Stock Purchase Plan

Job summary

Mercedes-Benz of Paramus in Paramus, NJ is hiring BDC Administrators for our Sales Department. This fast-paced role focuses on telemarketing, data entry, and lead follow-up to drive appointments and sales.

You will learn product information, current pricing, and promotions, and use phone and computer tools to contact customers, scheduling solid appointments from various leads. Base pay is $18.00 per hour with potential bonuses based on performance and appointments kept.

Qualifications

• Experience in call center or BDC roles preferred but not required.
• Ability to gather and enter customer information accurately.
• Professional, enthusiastic and friendly attitude with customers.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build and maintain knowledge of product information, pricing, and promotions.
• Utilize computer and phone skills to increase appointments, sales and customer retention.
• Schedule solid appointments from leads, sold/unsold floor traffic, referrals and service/parts customers.

Skills

BDC experience

Call center

Customer service

Telemarketing

Administrative skills

Appointment scheduling

Education

High School diploma or equivalent

Tools

Computer skills

Phone skills

Job description

Dealership:L0766 Mercedes-Benz of ParamusMercedes-Benz of ParamusNOW HIRING BDC Administrators in our Sales Department!Pay: Earning potential of $60k to $80k annually based on performanceSchedule: Full time, Saturday availability required with one weekday offIf you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center.Who We're Looking For:Experienced call center and BDC representativesCustomer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not requiredAbility to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customersWhat You'll Do:Gather accurate customer information to create a database for continual follow-up and retentionBuild and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.Total RewardsThe hourly wage for this position is $18.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.