Sales BDC Administrator

Dch-Auto-Group; Nanuet (NY); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Employee stock purchase plan

Life insurance

Disability coverage

Vehicle discounts

Wellness programs

Job summary

DCH Honda of Nanuet in Nanuet, NY is seeking a customer-focused Sales BDC Administrator to manage and follow up with leads, schedule appointments, and convert inquiries into opportunities.

This on-site role reports to the BDC Manager and requires 2+ years in telemarketing, phone sales, or appointment setting; bilingual skills and dealership experience are a plus; strong CRM usage and a customer-centric approach are essential.

Qualifications

• 2+ years experience with telemarketing, phone sales, or appointment setting.
• Experience managing customer leads and using CRM systems.
• Familiar with dealership promotions and pricing.

Responsibilities

• Manage and follow up with customer leads.
• Develop a customer database for retention.
• Schedule and confirm high-quality appointments.
• Communicate with customers by phone, email, and digital platforms.
• Turn inquiries into appointments and opportunities.

Skills

Telemarketing

Phone sales

Appointment setting

CRM

Education

High School diploma

Tools

CRM systems

Job description

Dealership:L0713 DCH Honda of NanuetHonda of NanuetNow Hiring: Sales BDC AdministratorsStart your next career chapter with us! We're looking for customer-focused professionals who enjoy working in a fast-paced environment and are passionate about making a positive impact on every customer interaction.If you excel at connecting with people, managing leads, and surpassing goals — apply today.We're part of Lithia & Driveway, a Fortune 200 company with over 300 dealerships nationwide. As we continue to grow, we're investing in people who want to grow with us.You will report to the BDC Manager.This is an on-site position in Nanuet, NY.What You'll Do2+ year's experience with telemarketing, phone sales, or appointment setting preferable.Manage and follow up with customer leadsDevelop a customer database for retentionSchedule and confirm high-quality appointmentsCommunicate with customers by phone, email, and digital platformsStay current on promotions, pricing, and dealership offeringsTurn inquiries into appointments and opportunitiesWhat We're Looking ForYou will provide customer serviceComfortable with phones, CRM systems, and basic computer functionsYou will organize yourself, motivate yourself, and orient yourself towards goals.You will manage your time and complete multiple tasksBilingual and dealership experience recommendedWhat We OfferEstimated Annual Compensation: $50,000 to $90,000Actual pay based on skills, work experience, etc.Medical, Dental & Vision CoveragePaid Time Off & Holidays401(k) and Employee Stock Purchase PlanPaid Life Insurance & Disability CoverageOngoing Training through Lithia Learning CenterVehicle Purchase Discounts and Wellness ProgramsWhy Join Us?We don't just offer jobs — we build careers. With growth comes opportunity for advancement.Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.