Sales BDC Pro: Lead Nurturing & Appointments

Dch-Auto-Group; Nanuet (NY); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Employee stock purchase plan

Life insurance

Disability coverage

Vehicle discounts

Wellness programs

Job summary

DCH Honda of Nanuet in Nanuet, NY is seeking a customer-focused Sales BDC Administrator to manage and follow up with leads, schedule appointments, and convert inquiries into opportunities.

This on-site role reports to the BDC Manager and requires 2+ years in telemarketing, phone sales, or appointment setting; bilingual skills and dealership experience are a plus; strong CRM usage and a customer-centric approach are essential.

Qualifications

• 2+ years experience with telemarketing, phone sales, or appointment setting.
• Experience managing customer leads and using CRM systems.
• Familiar with dealership promotions and pricing.

Responsibilities

• Manage and follow up with customer leads.
• Develop a customer database for retention.
• Schedule and confirm high-quality appointments.
• Communicate with customers by phone, email, and digital platforms.
• Turn inquiries into appointments and opportunities.

Skills

Telemarketing

Phone sales

Appointment setting

CRM

Education

High School diploma

Tools

CRM systems

Job description

DCH Honda of Nanuet in Nanuet, NY is seeking a customer-focused Sales BDC Administrator to manage and follow up with leads, schedule appointments, and convert inquiries into opportunities.

This on-site role reports to the BDC Manager and requires 2+ years in telemarketing, phone sales, or appointment setting; bilingual skills and dealership experience are a plus; strong CRM usage and a customer-centric approach are essential.