Sales Associate - Model Homes & Customer Experience

Sekisui House U.S., Inc.; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision insurance

401(k) plan

Paid time off & holidays

Life insurance & AD&D

Disability insurance

Employee assistance program

Homeownership discounts

Job summary

Sekisui House U.S., Inc. is seeking a customer-focused Community Sales Assistant to support our sales teams at model homes and sales centers.

You will greet visitors, handle inquiries, prepare sales materials, and maintain accurate data in CRM systems to ensure a smooth buyer experience. Under supervision, you’ll participate in tours, assist with events, and coordinate with mortgage and other teams to learn the sales process and local market dynamics, while delivering professionalism and

Qualifications

• High school diploma or equivalent required.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.
• Real Estate License preferred.
• Bachelor's degree or equivalent combination preferred.
• Exposure to CRM systems or customer-tracking tools helpful.

Responsibilities

• Greet visitors and assist with initial customer interactions to create a welcoming, professional first impression.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials for a polished environment.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials and model home readiness.
• Learn product features, sales processes, and local market dynamics.

Skills

Strong communication

Customer service

Organizational skills

Attention to detail

Team oriented

Adaptability

Learn product features

Education

High school diploma or equivalent

Real Estate License (preferred)

Bachelor’s degree or equivalent combination

Tools

CRM systems

Job description

Sekisui House U.S., Inc. is seeking a customer-focused Community Sales Assistant to support our sales teams at model homes and sales centers.

You will greet visitors, handle inquiries, prepare sales materials, and maintain accurate data in CRM systems to ensure a smooth buyer experience. Under supervision, you’ll participate in tours, assist with events, and coordinate with mortgage and other teams to learn the sales process and local market dynamics, while delivering professionalism and