Model Home Sales Associate

Sekisui House U.S., Inc.; Tooele (UT); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health & Wellness coverage

401(k) retirement savings plan

Time off benefits (vacation, sick, hol

Insurance & protection: Life, AD&D, DI

Exclusive perks & discounts

Job summary

Sekisui House U.S., Inc. is seeking a proactive Community Sales Assistant to support the sales team in our model homes and sales offices. You will greet visitors, assist with tours, and help maintain accurate CRM data while learning our homebuilding processes.

This entry-level role provides exposure to homebuilding operations, customer interactions, and administrative tasks under supervision, with training opportunities and a pathway to grow within a respected organization.

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.
• Bachelor’s degree or equivalent combination of education and experience.
• Experience in retail sales, customer service, hospitality, or administrative support roles.
• Exposure to CRM systems or customer-tracking tools.
• General understanding of real estate or homebuilding concepts is helpful but not required.

Responsibilities

• Greet visitors and assist with initial customer interactions.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build knowledge of products, sales processes, and homebuilding operations.
• Support communication between customers, sales team members, and other departments to facilitate smooth handoffs and a positive experience.
• Conduct follow-up with prospects with the guidance of sales team members.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.
• Participate in sales simulations with sales team members to refine sales skills.
• Work closely with mortgage team to learn the mortgage process, to provide customers with a seamless experience.
• Perform additional duties as assigned to support day-to-day operations and team objectives.

Skills

Strong communication

Customer service

Team-oriented

Adaptability

Professional demeanor

Willingness to learn

Multitasking

Attention to detail

Organizational skills

Follow sales processes

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Tools

CRM systems

Job description

Sekisui House U.S., Inc. is seeking a proactive Community Sales Assistant to support the sales team in our model homes and sales offices. You will greet visitors, assist with tours, and help maintain accurate CRM data while learning our homebuilding processes.

This entry-level role provides exposure to homebuilding operations, customer interactions, and administrative tasks under supervision, with training opportunities and a pathway to grow within a respected organization.