Sales Associate / Front Desk

WellBiz Brands, Inc.; Belmont (MA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Complimentary monthly massage

Bonuses based on performance

Job summary

Elements Massage Belmont is seeking Retail Sales Associates who are passionate about customer service and sales. The ideal candidate should enjoy listening to clients and assisting them with their wellness journey through our Elements Wellness Program.

This position offers competitive pay starting at $17-$18 per hour, bonuses, and additional perks like medical insurance and complimentary services. Join us to positively impact our clients' lives!

Qualifications

• Prior retail sales experience preferred.
• Customer service in a spa-like or similar environment is preferred.
• Ability to follow a proven sales process.

Responsibilities

• Sell the Elements Wellness Program to clients.
• Listen to and address client feedback effectively.
• Create a positive work environment for staff and clients.

Skills

Retail sales experience

Customer service skills

Communication skills

Listening skills

Office tools familiarity

Job description

At Elements Massage Belmont, we value our team members and understand work-life balance is key. Our philosophy is to communicate effectively, encourage collaboration and provide the proper resources for everyone to excel. If you’re looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Pay starting at $17-$18 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage or skincare service at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.

Here's what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Availability to work some evenings and a weekend shift

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.