Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Scottsdale (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Pay $16.00-$17.00 per hour

Bonuses based on monthly conversion

Medical insurance

Complimentary monthly massage

Up to $200+ in additional bonuses

Job summary

Elements Massage in Scottsdale seeks a friendly Retail Sales Associate to guide clients through the Elements Wellness Program, build loyalty, and drive memberships.

Ideal candidates enjoy talking with people, listen carefully, and deliver exceptional service in a spa-like setting. Flexible scheduling and on-site work with hourly pay and performance bonuses.

Qualifications

• Prior retail sales experience preferred.
• Experience selling memberships or services in-person.
• Customer service in spa-like environment preferred.

Responsibilities

• Follow our sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Listen to clients and provide attentive service.
• Handle client feedback by delivering excellent customer service.

Skills

Sales

Active listening

Customer service

Communication

Tools

Scheduling software

Payment systems

Job description

If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Pay $16.00-$17.00 per hour depending on experience


• Bonuses based on monthly conversion numbers


• Medical insurance


• A complimentary monthly massage at the studio


• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Here's what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.


• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.


• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications


• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.


• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.


• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.


• Driven to create the best work environment for the employees and the best experiences for the client.

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.