Sales Associate - Consumables & Customer Experience

Navy Exchange Service Command; Norfolk (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Navy Exchange Service Command (NEX) Norfolk seeks a Sales Associate - Consumables. You will be the face of the store, helping customers identify needs, explaining products, and delivering friendly service. You will learn product features and help drive sales while maintaining store standards.

The role emphasizes customer engagement, accurate cash handling, inventory control, and teamwork in a fast-paced retail environment. High school diploma preferred; experience not required.

Qualifications

• Customer service experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules and manuals.

Responsibilities

• Provide excellent customer service and help customers with product information.
• Maintain store appearance and organization.
• Assist with sales, promotions and upselling based on customer needs.
• Handle POS transactions, including cash handling and giving correct change.
• Participate in inventory processes and ticketing of merchandise.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Navy Exchange Service Command (NEX) Norfolk seeks a Sales Associate - Consumables. You will be the face of the store, helping customers identify needs, explaining products, and delivering friendly service. You will learn product features and help drive sales while maintaining store standards.

The role emphasizes customer engagement, accurate cash handling, inventory control, and teamwork in a fast-paced retail environment. High school diploma preferred; experience not required.