Sales Associate

Moneta Ace Hardware Farm & Home Center; Moneta (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401k

Dental Insurance

Life Insurance

Medical Insurance

Vision

Job summary

Moneta Ace Hardware Farm & Home Center in Moneta, VA is seeking a Sales Associate to assist in receiving, stocking, pricing merchandise and maintain a clean, organized store.

You will provide friendly, proactive customer service, greet shoppers, help with product location, and operate the POS system. Forklift training is available; high school diploma or GED required; standing and lifting up to 40 lbs.

Qualifications

• High School diploma or GED required.
• Excellent customer service and communication skills.
• Ability to greet customers and assist with inquiries.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Assist in receiving, stocking, and pricing merchandise.
• Maintain clean and orderly presentation and store cleanliness.
• Provide proactive customer assistance and problem-solving.
• Operate POS system to process transactions.

Skills

Customer service

Communication

Teamwork

Problem solving

POS knowledge

Education

High School Diploma or GED

Tools

Forklift operation

Job description

401k, Dental Insurance, Life Insurance, Medical Insurance, Vision

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace Hardware.


• Proactively assist customers in solving problems.


• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.


• Possess a friendly outgoing demeanor; work well with customers as well as associates.


• Ensure all pages and calls are answered promptly, courteously and effectively.


• Forward any customer complaint that cannot be handled to a member of management.


• Possess strong product knowledge and knowledge of store layout and location of products.


• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.


• Assist with receiving, checking in and stocking of merchandise throughout the store.


• Assist with maintaining back stock levels.


• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.


• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.


• Assist with merchandise resets through the store.


• Provide assistance to Department Specialists, i.e. price changes, special orders.


• Ensure signage is current throughout the store.


• Operate forklift with proper training.


• Communicate any Store Support Center issue to General Manager for follow up.


• Communicate any merchandising, cost control or sales idea to General Manager.


• Participate in store meetings.


• Be professional in appearance and actions.


• Perform all other duties as assigned.


• Accurately and Efficiently Operate a POS system to process customer Transactions

Education/Training:

• High School or GED equivalent.

Experience:

Physical Demands:

• Standing, walking, lifting (up to 40 lbs) and climbing.