Cashier - Sales Clerk - Ace Hardware

Save A Lot Grocery; Ashtabula (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A grocery store chain in Ohio seeks a Sales Associate to deliver exceptional customer service, drive sales, and support store management. Candidates should possess strong interpersonal skills, a cooperative attitude, and a commitment to service excellence. This full-time role requires flexible working hours and the ability to lift merchandise. Experience in retail and knowledge of hardware products is preferred.

Qualifications

• Strong product knowledge of hardware related products with a willingness to learn.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Capable of lifting 40 pounds frequently.

Responsibilities

• Maintain outstanding customer service following the S.A.L.E.S process.
• Participate in daily huddle meetings and assist in team training.
• Ensure store cleanliness and uphold merchandising standards.

Skills

Customer service excellence

Sales and marketing experience

Excellent communication skills

Interpersonal skills

Attention to detail

Education

High School degree, some college preferred

Tools

Retail computer systems

MS Word

Excel

Job description

Job Title: Sales Associate

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Responsibilities

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on procedures and policies

Minimum Requirements

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.
• Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi- task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Job responsibilities may change based on the needs of the business.

Additional information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting