Associate

Paris Ace Hardware Inc.; Elberta (AL); On-site; USD 25,000 - 34,000; Full time

Job summary

Paris Ace Hardware Inc. in Alabama seeks a Sales Associate to assist with receiving, stocking, pricing, and presenting merchandise while maintaining a clean, organized store.

You will deliver friendly, proactive customer service, help customers locate products, and support store operations including signage, end caps, and periodic resets. Prior retail experience preferred.

Qualifications

• High School diploma or GED required; formal retail experience preferred.
• Duties require ability to provide friendly, helpful customer service and merchandising support.

Responsibilities

• Assist receiving, stocking, pricing and display of merchandise.
• Maintain clean, organized sales floor and back stock areas.
• Provide positive customer interactions and problem solving on the sales floor.
• Assist with signage updates, end caps and merchandise resets.
• Support department specialists with price changes and special orders as needed.

Skills

Customer service

Communication

Problem solving

Product knowledge

Education

High School or GED

Tools

Forklift operation

Job description

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of Paris Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements

Education/Training

High School or GED equivalent.

Experience

Formal retail experience preferred.

Physical Demands

Standing, walking, lifting (up to 25lbs) and climbing.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.