Store Associate ACE Hardware

SEMM Retail Ventures LLC dba ACE Hardware; Aurora (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

A retail hardware company is seeking a Sales Associate in Aurora, CO. The role includes maintaining customer service excellence, generating sales, and supporting store operations. Candidates should have a High School diploma, retail experience, and be knowledgeable about hardware products. Flexibility for evening and weekend shifts is essential. The position offers various benefits including employee discounts and opportunities for advancement.

Qualifications

• High School degree required, some college preferred.
• Experience in retail marketing and establishing customer relationships.
• Familiarity with retail computer systems is beneficial.

Responsibilities

• Maintain outstanding customer service using S.A.L.E.S process.
• Participate in daily huddle meetings and staff training.
• Assist in merchandise processing and safety awareness.

Skills

Customer service

Sales and marketing

Interpersonal skills

Microsoft Word

Microsoft Excel

Education

High School degree

Some college preferred

Job description

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on procedures and policies
• Manage and close online orders for customer pickups

Minimum Requirements

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.
• Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
• Could deliver products to customer using company vehicles

Job responsibilities may change based on the needs of the business.