Sales Associate

Potter's Ace; Woodlands (TN); In loco; USD 31.000 - 42.000; Tempo pieno

Descrizione del lavoro

Potter's Ace is seeking a Sales Associate to assist in receiving, stocking, pricing of all merchandise and help maintain a clean and orderly store presentation. You will deliver friendly, proactive customer service, greet and assist shoppers, help with merchandising, back stock, signage and daily store operations, and operate a forklift when trained.

Qualifications include a High School or GED, with formal retail experience preferred; physical duties include standing, walking and lifting up to

Competenze

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting up to 25 lbs.
• Ability to greet and assist customers with a friendly demeanor.
• Proactively solve customer problems and refer to management as needed.

Mansioni

• Provide a positive representation of Potter's Ace and assist customers in solving problems.
• Receive, stock, price merchandise and maintain clean, orderly presentation and store cleanliness.
• Maintain back stock levels and assist with signage and store layouts.
• Operate forklift with proper training and follow safety guidelines.
• Communicate issues to General Manager and participate in store meetings.

Conoscenze

Customer service

Product knowledge

Communication

Teamwork

Problem solving

Sales ability

Formazione

High school diploma or GED

Strumenti

Forklift operation

Descrizione del lavoro

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall storecleanliness.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers whenfinished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stockroom and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training:

• High School or GED equivalent.

Experience:

• Formal retail experience preferred.

Physical Demands:

• Standing, walking, lifting (up to 25lbs) and climbing.