Sales Associate

Rockys Ace Hardware; Miamisburg (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Rockys Ace Hardware in Miamisburg, OH seeks a friendly Sales Associate to deliver amazing customer service while driving sales. You will operate the cash register, assist customers with product needs, and help keep the store clean, organized and well-stocked.

Responsibilities include greeting customers, answering calls, merchandising end-caps and displays, promoting Ace Rewards, and supporting management to meet sales goals.

Responsibilities

• Perform cashiering, product placement, receiving merchandise, and store stocking.
• Operate equipment and maintain store cleanliness.
• Work with management to achieve sales and productivity goals.
• Assist in maintaining good working condition of store equipment.
• Develop and execute ideas to increase store traffic.
• Ensure displays are merchandised and maintained.
• Greet customers and identify their needs.
• Answer phone calls.
• Maintain awareness of promotions and advertisements.
• Accurately ring on registers and manage cash.
• Maintain orderly register area and stocked supplies.
• Encourage customers to open an Ace Rewards card.
• Issue receipts, refunds, credits or change.
• Attend mandatory monthly store meetings.
• Other responsibilities as assigned by store management.

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.