Sales Associate

Rocky's Ace Hardware - DBA Handyman Ace Hardware; Manchester (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Rocky’s Ace Hardware - DBA Handyman Ace Hardware in Manchester, CT is seeking a motivated Sales Associate to deliver friendly customer service and support quick, accurate transactions.

You will greet customers, answer questions, stock shelves, operate the register, and contribute to store merchandising while helping achieve sales and service goals.

Qualifications

• Excellent customer service and sales ability.
• Strong cash register and POS skills.
• Ability to maintain store merchandising and cleanliness.
• Ability to greet customers and respond to inquiries.

Responsibilities

• Combine amazing customer service with sales skills.
• Perform cashiering and accurate ringing of sales.
• Assist in stocking, receiving, and maintaining store areas.
• Support management in meeting sales goals and store standards.
• Attend monthly store meetings.

Skills

Customer service

Sales skills

Cashier skills

Product placement

Team collaboration

Job description

Position Summary

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.