Sales Associate

Industry; Columbia (MD); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Hourly pay + commission

Monthly bonuses

Career growth

Inclusive studio culture

Training and support

Impact on lives

Job summary

StretchLab Columbia in Columbia, MD is seeking a high-energy Sales Associate to drive memberships and expert client experiences. You’ll be the heartbeat of the studio, welcoming guests, guiding them through tours, and turning curiosity into commitment with energetic, professional service.

Ideal candidates bring sales experience in fitness or service industries, comfort with outbound calls, and strong CRM skills.

Qualifications

• Sales experience in fitness, wellness, or service industries.
• Comfortable making outbound calls and handling objections.
• Organized, goal-driven, and skilled with CRM/scheduling platforms.
• Natural relationship builder with clients new to wellness.

Responsibilities

• Make 50+ outbound calls per day to follow up with leads and book intro stretch appointments.
• Host studio tours and guide first-time clients through their visit with energy and professionalism.
• Close membership and package sales by connecting goals with services.
• Handle objections gracefully and focus on solutions to build trust.
• Promote and upsell retail products and add-on services.

Skills

Sales experience

Outbound calling

CRM proficiency

Customer service

Tools

ClubReady

Job description

Columbia, Maryland, United States StretchLab Columbia

StretchLab Columbia, MD is Transforming LivesOne Stretch at a Time

At StretchLab Columbia, we believe movement is freedomand every stretch is a step toward a better life. Our one-on-one assisted stretching sessions help athletes, desk workers, seniors, and everyday movers unlock greater flexibility, reduce pain, and live more vibrant lives.

Were not just another wellness studiowere part of a bigger movement, and were looking for a high-energy Sales Associate whos excited to grow with us, inspire others, and make a real difference.

If youre a people person who loves fitness, thrives in a fast-paced environment, and gets fired up about closing sales while building authentic connections, StretchLab Columbia wants to meet you.

What You'll Do

As a Sales Associate at StretchLab Columbia, you are the heartbeat of the studiooften the first smile a client sees and the trusted guide who helps them start their wellness journey. Your mission? Turn curiosity into commitment and create an exceptional experience every step of the way.

• Make 50+ outbound calls per day to follow up with leads, reconnect with past guests, and book intro stretch appointments.
• Host studio tours and guide first-time clients through their visit with contagious energy and professionalism.
• Close membership and package sales by connecting each guests goals with StretchLabs powerful services.
• Handle objections gracefully, focusing on solutions and building trust.
• Promote and upsell retail products and add-on services that align with client needs.

Client Experience & Studio Operations

• Create a welcoming, energetic studio vibe that encourages every guest to feel like part of the StretchLab family.
• Juggle multiple prioritieschecking in guests, booking appointments, answering calls, and assisting with day-to-day needs.
• Support Flexologists and studio operations, jumping in wherever needed to keep the experience seamless.
• Keep the front desk and lobby client-readyclean, organized, and inviting at all times.
• Manage lead pipelines using ClubReady (or a similar CRM system) with precision and consistency.

Community & Marketing Support

• Assist with marketing efforts, including social media content creation and local events to drive awareness and bring in new leads.
• Represent StretchLab Columbia with pride both inside the studio and in the local community.

Who You Are

• You have sales experience in fitness, wellness, or service industries (think gyms, spas, salons, boutique studios).
• Youre comfortable making outbound calls and confident handling objections while staying upbeat and solutions-focused.
• Youre organized, goal-driven, and skilled with CRM and scheduling platforms.
• Youre a natural relationship builder, especially for clients new to assisted stretching and wellness.
• Youre proactive, detail-oriented, and love taking ownership of your results.
• Youre available for at least one weekend day and can commit 2025 hours per week.
• You live locally and have a reliable commute to Columbia, MD.
• Youre motivated by performance bonuses and love the energy of a commission-driven role.

What Youll Get

• Competitive hourly pay + commission + monthly bonuses
• Career growth opportunities within a fast-growing national brand
• A positive, inclusive studio culture where your contributions are valued
• Ongoing training and support to help you excel
• The chance to make an immediate impact on peoples lives through movement and connection

Ready to Make a Difference?

If youre passionate about wellness, driven to succeed, and excited to help people move better and live better every day, wed love to hear from you.

Apply todayand start stretching your potential with StretchLab Columbia!