Sales Associate

Rocky; Centerville (OH); On-site; USD 26,000 - 34,000; Full time

Job summary

Rocky is seeking a Retail Sales Associate in Centerville, OH to deliver excellent customer service, assist customers with their needs, and process transactions quickly and accurately.

You will maintain store appearance, merchandise displays, manage stock, and support the management team in meeting sales goals while upholding the Rocky brand with professionalism.

Qualifications

• Experience delivering excellent customer service.
• Strong sales and upselling skills.
• Ability to learn promotions and policies.

Responsibilities

• Provide amazing customer service to every guest.
• Process transactions quickly and accurately at the register.
• Maintain store cleanliness and stock, and assist with receiving merchandise.
• Help management achieve sales and productivity goals.
• Ensure end-caps and displays are properly merchandised.
• Greet customers and answer phone calls; promote Ace Rewards.
• Attend monthly store meetings.
• Carry out other duties as assigned by management.

Skills

Customer service

Sales skills

Cash handling

Merchandising

Store operations

Communication

Tools

Cash register

Job description

Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

#Rockyssince1926