Sales Assistant

BlueStar US; Hebron Estates (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

BlueStar is a leading global distributor of POS, barcode, data collection, RFID, security, and wireless mobility products. We seek a motivated Sales Assistant to join our team.

This entry-level role will transition into a Sales Representative, supporting the Sales Manager with clerical and administrative duties to ensure smooth information flow and follow-up for existing and prospective customers. The Sales Assistant reports to the Sales Manager and handles a variety of tasks including order

Qualifications

• Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
• Demonstrated proficiency composing written communications.
• High energy level, able to multitask and manage day-to-day activities.
• Resourceful, well organized, dependable, efficient and detail oriented.
• 3–5 years' experience in customer service or sales support preferred.
• High school graduate; 2– or 4-year college graduate preferred.
• Oracle experience preferred but not required.
• Entry-level position with opportunity for advancement.

Responsibilities

• Assist in managing customer issues.
• Enter and process orders through EDI, online, fax and/or email.
• Check item availability and confirm stock.
• Manage backorder/open order reports.
• Troubleshoot order issues.
• Take inbound customer calls.
• Manage the RMA process for customers.
• Coordinate in-house promotions.
• Self-study product materials to become familiar with product offerings (attend in-house training) and other responsibilities as necessary.

Skills

Telephone skills

Database management

Written communication

Organized

Customer service

Education

High school diploma

College degree preferred

Tools

Oracle

Job description

Description

BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), Security, and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. We are looking for motivated and self-starting Sales Assistant to join our team.

Description

BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), Security, and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. We are looking for motivated and self-starting Sales Assistant to join our team. This position is an entry level position which will transition into a Sales Representative. The Sales Assistant performs a variety of clerical and administrative activities to support the Sales Manager. The Sales Assistant is responsible for a smooth flow of information and follow up for existing and prospective customers. The position reports to the Sales Manager.

The Sales Assistant's primary duties include but are not limited to:

• Assist in managing customer issues.
• Enter and process orders through EDI, online, fax and/or email.
• Check item availability and confirm stock.
• Manage backorder/open order report.
• Troubleshoot order issues.
• Take inbound customer calls.
• Manage the RMA process for customers.
• Coordinate in-house promotions.
• Self-study the product materials to become familiar with product offerings (attend in- house training) other responsibilities as necessary.

Requirements

• Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
• Demonstrated proficiency composing written communications.
• High energy level, comfortable performing multifaceted projects in conjunction with day to day activities.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• 3-5 years previous job experience with customer service or sales support experience preferred.
• High school graduate, 2 or 4 year college graduate preferred.
• Oracle Experience preferred but not required.
• Entry level position with opportunity for advancement

Equal Opportunity Employer/Veterans/Disability.