Entry-Level Sales Support Specialist — Path to Rep

BlueStar, Inc.; Hebron Estates (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

BlueStar, Inc. is seeking a motivated Sales Assistant to join our team. This entry-level role supports the Sales Manager by handling clerical tasks, processing orders, and coordinating customer communications to ensure a smooth information flow.

The position offers advancement to a Sales Representative, with opportunities to learn product offerings, manage orders across multiple channels (EDI, online, fax, email), and contribute to in-house promotions. Training provided.

Qualifications

• Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
• Demonstrated proficiency composing written communications.
• High energy level, able to manage multifaceted projects alongside day-to-day tasks.
• Resourceful, well organized, dependable, efficient and detail oriented.
• 3–5 years experience in customer service or sales support preferred.
• High school graduate; 2- or 4-year college graduate preferred.
• Oracle experience preferred but not required.
• Entry level with opportunity for advancement.

Responsibilities

• Assist in managing customer issues.
• Enter and process orders through EDI, online, fax and/or email.
• Check item availability and confirm stock.
• Manage backorder/open order report.
• Troubleshoot order issues.
• Take inbound customer calls.
• Manage the RMA process for customers.
• Coordinate in-house promotions.
• Self-study product materials to become familiar with offerings (attend in-house training).
• Other responsibilities as necessary.

Skills

Phone skills

Database management

Word processing

Written communications

Organizational skills

Customer service

Sales support

Entry level

Education

High school diploma

2- or 4-year college

Tools

Oracle

Job description

BlueStar, Inc. is seeking a motivated Sales Assistant to join our team. This entry-level role supports the Sales Manager by handling clerical tasks, processing orders, and coordinating customer communications to ensure a smooth information flow.

The position offers advancement to a Sales Representative, with opportunities to learn product offerings, manage orders across multiple channels (EDI, online, fax, email), and contribute to in-house promotions. Training provided.