Sales and Purchasing Assistant

Continental Steel; Fort Lauderdale (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Continental Steel in Fort Lauderdale is seeking a Sales and Purchasing Assistant to support senior sales and purchasing executives. The role is in-office and involves handling inquiries, quotes, and documentation to maximize productivity.

You will format requests for the sales team, maintain customer records, and assist with quotes, knowledge base development, and shipment coordination. Strong English communication and multitasking are required, with a professional demeanor and client rapport

Qualifications

• Experience in customer service or sales is preferred.
• Ability to prioritize and multitask effectively.
• Strong verbal and written English skills.
• Professional demeanor and rapport with clients.

Responsibilities

• Handle customer inquiries via phone, email and chat.
• Verify customers request to have all needed information to provide a quote.
• Re-format customer requests as needed for sales team.
• Document and update customer records based on interactions.
• Prepare quotes for review from senior sales team.
• Develop and maintain a knowledge base of the evolving products and services.
• Assist purchasing team in getting quotes and organizing responses.
• Evaluate incoming requests to determine their quality.
• Assist with scheduling and tracking shipments and filing paperwork details for existing orders.
• Fill in for Sales Representatives that are out of office.

Skills

Customer service

Sales support

Multitasking

English proficiency

Rapport building

Computer literacy

Education

College degree preferred

Job description

Job description

We are seeking a Sales and Purchasing Assistant to join our team. You will be responsible for assisting our senior sales and purchasing executives in daily activity to maximize productivity. This is an in-office job at our location in Fort Lauderdale, Florida.

Responsibilities:

• Handle customer inquiries via phone, email and chat
• Verify customers request to have all needed information to provide a quote
• Re-format customer requests as needed for sales team
• Document and update customer records based on interactions
• Prepare quotes for review from senior sales team
• Develop and maintain a knowledge base of the evolving products and services
• Assist purchasing team in getting quotes and organizing responses.
• Evaluate incoming requests to determine their quality
• Assist with scheduling and tracking shipments and filing paperwork details for existing orders
• Fill in for Sales Representatives that are out of office

Qualifications:

• Computer Literate
• Math Skills needed
• College Degree Preferred
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent English written and verbal communication skills