Sales & Purchasing Support Specialist

Continental Steel

Fort Lauderdale (FL)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

Continental Steel in Fort Lauderdale is seeking a Sales and Purchasing Assistant to support senior sales and purchasing executives. The role is in-office and involves handling inquiries, quotes, and documentation to maximize productivity.

You will format requests for the sales team, maintain customer records, and assist with quotes, knowledge base development, and shipment coordination. Strong English communication and multitasking are required, with a professional demeanor and client rapport

Qualifications

Experience in customer service or sales is preferred.
Ability to prioritize and multitask effectively.
Strong verbal and written English skills.
Professional demeanor and rapport with clients.

Responsibilities

Handle customer inquiries via phone, email and chat.
Verify customers request to have all needed information to provide a quote.
Re-format customer requests as needed for sales team.
Document and update customer records based on interactions.
Prepare quotes for review from senior sales team.
Develop and maintain a knowledge base of the evolving products and services.
Assist purchasing team in getting quotes and organizing responses.
Evaluate incoming requests to determine their quality.
Assist with scheduling and tracking shipments and filing paperwork details for existing orders.
Fill in for Sales Representatives that are out of office.