Inside Sales Support

5th HQ; Pompano Beach (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

5th HQ in Pompano Beach, FL is seeking an Inside Sales Support/Administrative Assistant to be the vital link between the sales team and clients. You will handle inquiries, manage orders, and provide updates to ensure client satisfaction.

The role involves proactive communication via calls and emails, lead qualification, and seamless support for sales, with a full-time schedule, Monday to Friday, 8:00 AM to 4:30 PM.

Qualifications

• Experience in sales, customer service, or relevant field.
• Proven work experience as an administrative assistant.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office, especially MS Excel.
• Ability to thrive in a fast-paced environment and initiate tasks independently.

Responsibilities

• Communicate with customers via calls and emails, including following up on leads and addressing inquiries.
• Understand customer needs and identify potential sales opportunities.
• Provide detailed information about products and services, answering questions, and emailing additional details.
• Keep abreast of product/service updates and maintain a database of current and potential customers.
• Demonstrate product features and benefits to potential customers.
• Stay informed about competing products and services to position offerings effectively.

Skills

Customer service

Sales support

Administrative tasks

Phone skills

Organizational skills

Multitasking

Independent initiative

Tools

MS Excel

MS Office

Job description

Job Title: Inside Sales Support/Administrative Assistant

Overview:

Are you a proactive communicator with a knack for providing exceptional customer service? Join our team as an Inside Sales Support/Administrative Assistant, where you'll serve as the vital link between our sales team and clients. From answering inquiries to managing orders and providing updates, you'll play a pivotal role in ensuring client satisfaction.

Job Details:

Salary: $17.00 - $20.00 per hour

Job Type: Full-time, Monday - Friday, 8:00 AM - 4:30 PM

Location: Pompano Beach, FL

Qualifications and Requirements:

• Previous experience in sales, customer service, or a relevant field.
• Familiarity with small office environments and administrative tasks.
• Proven work experience as an administrative assistant.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office, especially MS Excel.
• Ability to thrive in a fast-paced environment and initiate tasks independently.
• Comfortable with phone calls, qualifying leads, and assisting in sales.

Responsibilities & Duties:

• Communicate with customers via calls and emails, including following up on leads and addressing inquiries.
• Understand customer needs and identify potential sales opportunities.
• Provide detailed information about products and services, answering questions, and sending additional information via email.
• Keep abreast of product/service updates and maintain a database of current and potential customers.
• Demonstrate product features and benefits to potential customers.
• Stay informed about competing products and services to effectively position our offerings.