Sales Assistant

Impact Solutions MI; Lansing (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

Impact Solutions MI is seeking a Sales Assistant to support Account Representatives by coordinating customer orders and maintaining smooth order flow. You will liaise with customers and suppliers to ensure accurate, on-time delivery and clear communication throughout the process.

The role requires strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Previous experience in sales support, administrative, or customer service roles.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
• Comfortable working closely with internal teams and external vendors.

Responsibilities

• Support Account Representatives by managing client orders.
• Request and process vendor pricing and quotations.
• Enter and maintain purchase orders in internal systems.
• Verify order acknowledgements and resolve discrepancies with suppliers.
• Coordinate artwork, proofs, production, and delivery schedules.
• Track orders using active purchase order reports and follow-up as needed.
• Perform general administrative and clerical support tasks as needed.

Skills

Communication

Organization

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Job description

Position Overview

The Sales Assistant plays a critical role in supporting our Account Representatives by managing the day-to-day coordination of customer orders. This position is responsible for handling all aspects of order processing, client communication, and supplier interaction, ensuring each job is completed accurately, on time, and to customer expectations. This role requires strong organization, attention to detail, and the ability to manage multiple priorities & deadlines in a fast-paced environment.

Key Responsibilities

• Support Account Representatives by managing clientorders
• Request and process vendor pricing and quotations
• Enter and maintain purchase orders in internal systems
• Verify order acknowledgements and resolve discrepancies with suppliers
• Coordinate artwork, proofs, production, and delivery schedules
• Track orders using active purchase order reports and follow-up as needed
• Perform general administrative and clerical support tasks as needed

Qualifications

• High school diploma or equivalent required; some college preferred
• Previous experience in sales support, administrative, or customer service roles
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams)
• Comfortable working closely with internal teams and external vendors

What We Offer

• Stable, full-time position with a well-established company
• Collaborative and supportive team environment
• Training and development to build long-term career growth
• Competitive compensation and benefits package including Health, Dental, Vision, paid time off, holidays.