Sales Ambassador

brobstongroup.com - Jobboard; North Charleston (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking Sales Ambassadors in North Charleston, SC. This role focuses on curating exceptional client experiences by delivering personalized styling and product expertise. Successful candidates will drive individual sales performance and support the store team through direct coaching and participation in various store initiatives.

The ideal candidate will have sales experience in a high-volume environment, strong communication skills, and a willingness to work a flexible schedule. Responsibilities include maintaining store standards and leveraging CRM tools to enhance client engagements.

Qualifications

• Sales experience in a complex, high-volume environment preferred.
• Ability to stand and walk for multiple hours.
• Willingness to work a flexible schedule.

Responsibilities

• Deliver exceptional customer service with detailed product knowledge.
• Drive sales and meet individual KPIs.
• Utilize CRM tools for capturing customer data.

Skills

Sales experience in a high-volume environment

Strong communication skills

Relationship-building skills

CRM tools proficiency

Tools

Polo Connect

Job description

Summary

Sales Ambassadors curate exceptional client experiences on the sales floor by delivering personalized styling, product expertise, and thoughtful clienteling. They drive individual sales performance and support the store team through coaching, merchandising, and participation in store initiatives.

Responsibilities

• Deliver exceptional customer service with detailed product knowledge and personalized styling recommendations.
• Drive sales and meet individual KPIs (SPH, data capture) to support monthly, quarterly, and annual goals.
• Strategize personal business growth through outreach, wardrobing, and leveraging digital tools for clienteling.
• Provide guidance and coach Brand Ambassadors to strengthen customer-centric behaviors and relationship building.
• Utilize CRM tools like Polo Connect to capture meaningful customer data and support clienteling.
• Maintain store visual standards and apply company merchandising guidelines.
• Participate in store and company initiatives, community outreach, and team training.
• Provide feedback to management on category opportunities and assist in sourcing and recruiting talent.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication and relationship-building skills with customers and team members.
• Ability to stand and walk for multiple hours, operate the register, and maneuver around the sales floor and stock areas.
• Ability to lift up to 30 lbs and climb moderately as needed.
• Willingness to work a flexible schedule, including days, evenings, and weekends; experience using digital selling tools preferred.