Sales Ambassador

brobstongroup.com - Jobboard; Cabazon (CA); On-site; USD 25,000 - 40,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking Sales Ambassadors to deliver exceptional client experiences through personalized styling and relationship building. You will drive sales on the sales floor while leveraging digital tools and CRM to support business growth.

The ideal candidate has sales experience in retail, strong communication skills, and is comfortable using digital tools. Flexible availability is essential for this role.

Qualifications

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication skills to build lasting customer relationships.
• Ability to stand, walk, operate a register, and lift up to 30 lbs.
• Comfort using digital tools for selling and client outreach.
• Flexible availability including days, evenings, and weekends.

Responsibilities

• Provide personalized customer service and thoughtful styling recommendations to drive sales.
• Strategize personal business growth and leverage digital tools to enhance client outreach and retention.
• Support the team in achieving sales goals and individual KPIs.
• Utilize CRM tools like Polo Connect to capture customer data.
• Coach and guide Brand Ambassadors to deliver customer-centric behaviors.
• Maintain visual standards and contribute to a positive team environment.

Skills

Customer service

Sales experience

Communication skills

Digital tools proficiency

Tools

CRM tools like Polo Connect

Job description

Summary

Sales Ambassadors deliver exceptional client experiences through personalized styling, relationship building, and expert product knowledge. This role focuses on driving sales and client engagement on the sales floor while leveraging digital tools and CRM to support clienteling and business growth.

Responsibilities

• Provide personalized customer service and thoughtful styling recommendations to drive sales.
• Strategize personal business growth and leverage digital tools to enhance client outreach and retention.
• Support the team in achieving sales goals and individual KPIs (SPH, data capture, etc.).
• Utilize CRM tools like Polo Connect to capture customer data and support clienteling efforts.
• Coach and guide Brand Ambassadors to deliver customer-centric behaviors and uphold store standards.
• Maintain visual standards, participate in store initiatives, and contribute to a positive team environment.

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication skills and ability to build lasting customer relationships.
• Ability to stand, walk, operate a register, and lift up to 30 lbs.
• Comfort using digital tools for selling and client outreach.
• Flexible availability including days, evenings, and weekends.