Sales Ambassador

brobstongroup.com - Jobboard; Central Valley (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking Sales Ambassadors in Central Valley, New York to provide exceptional customer experiences on the sales floor. The role involves understanding customer needs to offer personalized styling recommendations, driving sales through outreach and clienteling, and coaching Brand Ambassadors.

The ideal candidate will have sales experience, strong communication skills, and flexibility with availability. This position serves as an excellent entry point to future management opportunities.

Qualifications

• Sales experience in a specialty or high-volume environment preferred.
• Strong communication and relationship-building skills with customers and team members.
• Comfortable using digital tools for selling and clienteling.
• Ability to stand and walk for extended periods, operate the register, and lift up to 30 lbs.
• Flexible availability including days, evenings, and weekends.

Responsibilities

• Provide outstanding customer service by understanding needs and offering personalized styling recommendations.
• Drive individual and team sales performance through outreach, clienteling, and use of CRM tools like Polo Connect.
• Coach and guide Brand Ambassadors to promote customer‑centric behaviors and team success.
• Maintain visual standards and support store initiatives and community outreach.
• Balance tasks across the sales floor, stock/dressing room, cashwrap, and office while prioritizing the customer experience.

Skills

Sales experience

Communication skills

Relationship-building

Digital tools proficiency

Tools

CRM tools

Job description

Summary

Sales Ambassadors deliver exceptional, personalized customer experiences on the sales floor by leveraging product knowledge, styling expertise, and clienteling tools to drive sales and build lasting relationships. This role supports store performance and develops business through outreach, digital engagement, and thoughtful wardrobe curation. It is an in-store selling position that serves as an entry point to future management opportunities.

Responsibilities

• Provide outstanding customer service by understanding needs and offering personalized styling recommendations.
• Drive individual and team sales performance through outreach, clienteling, and use of CRM tools like Polo Connect.
• Coach and guide Brand Ambassadors to promote customer‑centric behaviors and team success.
• Maintain visual standards and support store initiatives and community outreach.
• Balance tasks across the sales floor, stock/dressing room, cashwrap, and office while prioritizing the customer experience.

Requirements

• Sales experience in a specialty or high-volume environment preferred.
• Strong communication and relationship‑building skills with customers and team members.
• Comfortable using digital tools for selling and clienteling.
• Ability to stand and walk for extended periods, operate the register, and lift up to 30 lbs.
• Flexible availability including days, evenings, and weekends.