Sales Ambassador

brobstongroup.com - Jobboard; Tinton Falls (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Sales Ambassador in Tinton Falls, NJ, to deliver exceptional in-store experiences through personalized styling and strong client relationships. This role involves driving sales performance, coaching Brand Ambassadors, and maintaining visual standards.

The ideal candidate has sales experience in a high-volume retail environment and strong interpersonal skills. Availability during days, evenings, and weekends is required. Join us to foster client engagement and enhance customer satisfaction.

Qualifications

• Sales experience in a complex, high-volume, or specialty retail environment preferred.
• Strong communication and interpersonal skills.
• Ability to stand, walk for multiple hours and lift up to 30 lbs.
• Flexible availability including days, evenings, and weekends.

Responsibilities

• Deliver personalized customer service and styling recommendations.
• Drive sales and exceed individual KPIs through proactive outreach.
• Use CRM and digital tools to capture customer data.
• Coach and guide Brand Ambassadors.
• Maintain store visual standards and merchandising guidelines.
• Participate in store initiatives.

Skills

Sales experience

Strong communication skills

Interpersonal skills

Digital sales tools proficiency

Tools

CRM (Polo Connect)

Job description

Summary

The Sales Ambassador delivers exceptional in-store customer experiences through personalized styling, product knowledge, and strong client relationships. They drive sales performance by leveraging digital tools and CRM to support clienteling while meeting individual KPIs. The role also includes coaching Brand Ambassadors, maintaining visual standards, and participating in store initiatives.

Responsibilities

• Deliver personalized customer service and styling recommendations with detailed product knowledge.
• Drive sales and meet or exceed individual KPIs (SPH, data capture) through proactive outreach and wardrobing.
• Use CRM (Polo Connect) and digital tools to capture customer data and support clienteling.
• Coach and guide Brand Ambassadors and contribute to team training and talent sourcing.
• Maintain store visual standards and execute merchandising guidelines.
• Participate in store and community initiatives and provide feedback to management.
• Perform operational tasks on the sales floor, cashwrap, stock and dressing rooms as needed.

Requirements

• Sales experience in a complex, high-volume, or specialty retail environment preferred.
• Strong communication and interpersonal skills.
• Ability to stand, walk for multiple hours and lift up to 30 lbs; able to maneuver around the sales floor and operate the register.
• Flexible availability including days, evenings, and weekends.
• Comfortable using digital sales tools and CRM for client engagement.