Sales Administrator & CRM Specialist — Growth & Benefits

Pho Prime, LLC; Wakefield (MA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

8 Paid Holidays & 1 Paid Wellness Day

Paid time off

Employee Referral Bonus Program

Medical, Dental, and Vision Insurance

401k with a Company Match

Company Paid Training

Growth and Leadership Opportunities

Job summary

W.W. Williams is seeking a Sales Administrator in Wakefield, MA to provide clerical, technical, and administrative support to the General Sales Manager and the Generator Sales staff.

The role requires handling phone calls, CRM management in Salesforce, and contract coordination. You will prepare reports with Excel/PowerPoint, arrange meetings, and assist with vendor portals, data entry for new accounts, and travel logistics as needed.

Qualifications

• High school diploma or GED required, with 2+ years of related experience.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Answers incoming phone calls for the Sales Department, taking and delivering messages as necessary.
• Acts as divisional "Power-user" for the CRM system (Salesforce), including training new sales staff.
• Utilizes the established Salesforce process, compiles renewal contracts for customers on behalf of the sales staff.
• Assists in updating sales-related activities for the salesperson in Salesforce to facilitate easy retrieval of information.
• Facilitates the implementation of, and manages, new vendor portals on behalf of the sales team, including HS&E information, with the HS&E team.
• Coordinates with the sales and service team to create new accounts for customers in Karmak and Salesforce, including credit approval process.
• Tracks sales activity and makes regularly scheduled reports to the General Sales Manager, staff, and customers.
• Compiles data and prepares reports/presentations using Microsoft Office Suite and Salesforce.
• Administers special projects and/or other duties as assigned by the General Sales Manager.
• Plans and organizes logistical details for divisional sales meetings and events.
• Attends sales meetings or events and takes notes; follows up on items discussed at the sales meeting.
• Occasionally assists in travel arrangements for the General Sales Manager and staff.

Skills

Communication skills

Microsoft Office proficiency

Education

High school diploma or GED

Tools

Salesforce

PowerPoint

Excel

Word

Job description

W.W. Williams is seeking a Sales Administrator in Wakefield, MA to provide clerical, technical, and administrative support to the General Sales Manager and the Generator Sales staff.

The role requires handling phone calls, CRM management in Salesforce, and contract coordination. You will prepare reports with Excel/PowerPoint, arrange meetings, and assist with vendor portals, data entry for new accounts, and travel logistics as needed.