Sales Administrator

W.W.Williams; Wakefield (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

8 Paid Holidays

Paid time off

Employee Referral Bonus Program

Medical, Dental, and Vision Insurance

401k with Company Match

Company Paid Training

Growth and Leadership Opportunities

Job summary

W.W. Williams is seeking a Sales Administrator to support the General Sales Manager and Generator Sales staff. The role involves handling phone inquiries, acting as the Salesforce power-user, and preparing renewal contracts for customers.

Responsibilities include updating Salesforce with activities, scheduling meetings, managing vendor portals with HS&E, and coordinating new customer accounts while ensuring credit approvals are completed. Strong MS Office skills are essential.

Qualifications

• 2+ years of related experience and/or training.
• Strong written and verbal communication skills.
• Computer and software skills including Microsoft Office Suite.

Responsibilities

• Answers incoming phone calls for the Sales Department, taking and delivering messages as necessary.
• Acts as divisional Power-user for the CRM system (Salesforce), including training new sales staff.
• Compiles renewal contracts for customers using Salesforce and explains contracts to customers.
• Schedules meetings and activities in Salesforce for the salesperson.
• Manages vendor portals and HS&E information with the HS&E team.
• Coordinates with sales and service teams to create new customer accounts in Karmak and Salesforce and completes credit approvals.
• Tracks sales activity and prepares reports for management and customers.

Skills

CRM knowledge

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Salesforce

Karmak

MS Office

Job description

Sales Administrator - Generator Service Opportunity Summary

We are seeking an enthusiastic Sales Administrator who is responsible for providing clerical, technical, and administrative assistance to the General Sales Manager and the Generator Sales staff.

Job Duties

• Answers incoming phone calls for the Sales Department, taking and delivering messages as necessary.
• Acts as divisional "Power-user" for the CRM system (Salesforce), including training new sales staff.
• Utilizing the established Salesforce process, compiles renewal contracts for customers on behalf of the sales staff. This process will often require delivery of the documentation and explanation of the contract to the customer.
• Assists in updating sales-related activities for the salesperson in Salesforce to facilitate easy retrieval of information. Schedule meetings and various activities in Salesforce on behalf of the salesperson.
• Facilitates the implementation of, and manages, new vendor portals on behalf of the sales team, including the completion of HS&E information, by working with the corporate HS&E team.
• Coordinates with the sales and service team to create new accounts for customers in Karmak and Salesforce, including the coordination and completion of the W.W. Williams credit approval process.
• Tracks sales activity and makes regularly scheduled reports to the General Sales Manager, staff, and customers.
• Compiles data and prepares reports and/or presentations as needed using Microsoft Office Suite including PowerPoint, Excel, Word, and the CRM system (Salesforce.)
• Administers special projects and/or other duties as assigned by the General Sales Manager.
• Plans and organizes logistical details for divisional sales meetings and other sales-related meetings and events.
• Attends sales meetings or other sales-related events and takes notes; follows up on items discussed at the sales meeting as necessary.
• Occasionally assists in travel arrangements for the General Sales Manager and staff when required.

Work Experience And Qualifications

• High school diploma or general education degree (GED); 2+ years of related experience and/or training.
• Strong written and verbal communication skills.
• Computer and software skills including Microsoft Office Suite.

Employee Rewards And Benefits

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid time off
• Employee Referral Bonus Program
• Medical, Dental, and Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth and Leadership Opportunities

About The Company

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.

What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.

We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.

W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.