Sales Administrator - Generator Service

Pho Prime, LLC; Wakefield (MA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Paid holidays

Wellness day

Paid time off

Referral bonus

Health insurance

401k match

Training opportunities

Growth opportunities

Job summary

W.W. Williams seeks a Sales Administrator in Wakefield, MA to support the General Sales Manager and generator sales staff. You will handle calls, manage CRM data in Salesforce, and prepare renewal contracts for customers.

Responsibilities include updating sales activities in Salesforce, coordinating new accounts in Karmak, generating reports, and assisting with vendor portals and travel as needed. This role requires strong communication and MS Office proficiency.

Qualifications

• Requires high school diploma and 2+ years of related experience.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Answers incoming phone calls for the Sales Department and delivers messages as necessary.
• Acts as divisional power-user for Salesforce and trains new staff.
• Compiles renewal contracts for customers in Salesforce and explains them to customers.
• Updates sales activities in Salesforce and schedules meetings for the sales staff.
• Facilitates implementation of new vendor portals with HS&E team.
• Coordinates with sales and service to create new customer accounts in Karmak and Salesforce, including credit approvals.
• Tracks sales activity and prepares regular reports for the General Sales Manager and customers.
• Prepares reports/presentations using Microsoft Office and Salesforce.
• Administers special projects and other duties as assigned by the General Sales Manager.
• Plans and organizes logistics for divisional sales meetings and events.
• Attends sales meetings and notes items to follow up on.
• Occasionally assists in travel arrangements for the General Sales Manager and staff.

Skills

Salesforce

CRM

Microsoft Office

Verbal communication

Written communication

Organizational skills

Education

HS diploma / GED

Tools

Karmak

Excel

Job description

Address 90 Bay State Road, Wakefield, MA, 01880, US

Compensation $20.00 - $28.00/hour

Schedule Full time

Job Type Permanent

Description

Sales Administrator - Generator Service Opportunity Summary:

We are seeking an enthusiastic Sales Administrator who is responsible for providing clerical, technical, and administrative assistance to the General Sales Manager and the Generator Sales staff.

Job Duties:

• Answers incoming phone calls for the Sales Department, taking and delivering messages as necessary.


• Acts as divisional "Power-user" for the CRM system (Salesforce), including training new sales staff.


• Utilizing the established Salesforce process, compiles renewal contracts for customers on behalf of the sales staff. This process will often require delivery of the documentation and explanation of the contract to the customer.


• Assists in updating sales-related activities for the salesperson in Salesforce to facilitate easy retrieval of information. Schedule meetings and various activities in Salesforce on behalf of the salesperson.


• Facilitates the implementation of, and manages, new vendor portals on behalf of the sales team, including the completion of HS&E information, by working with the corporate HS&E team.


• Coordinates with the sales and service team to create new accounts for customers in Karmak and Salesforce, including the coordination and completion of the W.W. Williams credit approval process.


• Tracks sales activity and makes regularly scheduled reports to the General Sales Manager, staff, and customers.


• Compiles data and prepares reports and/or presentations as needed using Microsoft Office Suite including PowerPoint, Excel, Word, and the CRM system (Salesforce.)


• Administers special projects and/or other duties as assigned by the General Sales Manager.


• Plans and organizes logistical details for divisional sales meetings and other sales-related meetings and events.


• Attends sales meetings or other sales-related events and takes notes; follows up on items discussed at the sales meeting as necessary.


• Occasionally assists in travel arrangements for the General Sales Manager and staff when required.

Work Experience and Qualifications:

• High school diploma or general education degree (GED); 2+ years of related experience and/or training.


• Strong written and verbal communication skills.


• Computer and software skills including Microsoft Office Suite.

Employee Rewards and Benefits:

• 8 Paid Holidays & 1 Paid Wellness Day


• Paid time off


• Employee Referral Bonus Program


• Medical, Dental, and Vision Insurance


• 401k with a Company Match


• Company Paid Training


• Growth and Leadership Opportunities

About the Company:

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.

What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.

We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.

W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.