Sales Administrator

OpenTech Alliance; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

OpenTech Alliance, Inc. in Phoenix, AZ is seeking a detail-oriented Sales Administrator to support our sales operations.

You will manage sales orders, maintain CRM accuracy, coordinate internal processes, and ensure seamless communication across teams. The role requires 2+ years in sales support or administrative roles, strong organizational skills, excellent communication, and proficiency with Microsoft Office and CRM systems.

Qualifications

• 2+ years in sales support, customer service, or administrative roles.
• High attention to detail and data accuracy.
• Excellent communication skills.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Process sales orders and maintain accurate customer records.
• Support sales workflows, documentation, and reporting.
• Track service requests and ensure timely resolution.
• Assist with onboarding coordination and order confirmations.
• Resolve customer concerns with professionalism and urgency.
• Collaborate with Sales, Support, and Operations teams.

Skills

Strong organizational skills

Time-management

Attention to detail

Excellent communication

Team collaboration

Tools

Microsoft Office

CRM systems

Job description

The CompanyOpenTech Alliance, Inc. was founded in 2003 and is a leading technology provider to the self storage industry. The company delivers software-enabled solutions including online auctions, access control systems, full-service kiosks, and call center services to self storage operators across North America, with a growing international presence.Headquartered in Phoenix, AZ, OpenTech supports many of the largest self storage operators in the U.S. and continues to scale its core products while strengthening internal operations to support growth.About the RoleWe are seeking a detail-oriented Sales Administrator to support our sales operations and help keep our revenue engine running smoothly. This high-visibility role supports Business Development and Account Managers and other team members by managing sales orders, maintaining CRM accuracy, coordinating internal processes, and ensuring seamless communication across teams.Key ResponsibilitiesProcess sales orders and maintain accurate customer recordsSupport sales workflows, documentation, and reportingTrack service requests and ensure timely resolutionAssist with onboarding coordination and order confirmationsResolve customer concerns with professionalism and urgencyCollaborate with Sales, Support, and Operations teams2+ years in sales support, customer service, or administrative rolesStrong organizational and time-management skillsHigh attention to detail and data accuracyExcellent communication skillsProficiency in Microsoft Office and CRM systemsAbility to multitask and collaborate across teamsWhy Join OpenTech?Impact a growing technology companyCollaborative and fast-paced environmentOpportunity for growth and development