Sales Administrative Assistant

SignArt Inc.; Grandville (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

SignArt Inc. seeks a Sales Administrative Assistant to bridge departments, support the sales team, and ensure accurate order processing. You will work directly with customers and internal teams to clearly convey value and coordinate orders efficiently.

Ideal candidates have strong interpersonal and communication skills, are proficient in Microsoft Office, and have experience with CRM/ERP systems. You will manage accounts, generate proposals, and thrive in a fast-paced environment.

Qualifications

• Excellent communication and customer service abilities.
• Proficient with Microsoft Office and CRM/ERP tools.
• Experience handling multiple tasks in a fast-paced environment.

Responsibilities

• Work with current and potential customers to gather information and place orders.
• Use internal systems to manage customer accounts and ensure data integrity.
• Create purchase orders and respond to customer inquiries promptly.
• Research permitting requirements and assist with approvals.
• Assist in presenting products and generating proposals.
• Provide excellent internal and external customer service and follow-up.

Skills

Strong interpersonal skills

Proficient with Microsoft Office

Experience with CRM/ERP systems

Comfortable working independently in a

Multi-task

Strong communication skills

Tools

Microsoft Office Suite

CRM/ERP systems

Job description

As Sales Administrative Assistant, you are an ambassador of Motif Sign Group, serving as a support and liaison across all departments of the company and must be able to clearly articulate Motif’s value, objectives and solutions internally and externally. Responsible for supporting Motif’s sales efforts, you work directly with current and potential customers, while also enabling the sales team to focus on maintaining and deepening relationship with current and prospective customers.

Key Responsibilities:

• Work directly with current and potential customers to gather all required information, ensuring orders are placed while meeting the customers’ specific needs.
• Utilize Motif’s internal systems to manage and organize the sales team’s customer accounts and ensure data integrity measurements are met.
• Create purchase orders from sales department to reproduction.
• Respond to customer in a timely manner.
• Research into jurisdictional permitting of signs and sign code.
• Apply for permits and other permissions as may be required.
• Assist in zoning presentations to municipalities.
• Develop and follow through on product and service leads.
• Generate work orders and proposals for product and service leads.
• Provide support for sales and trade show presentations.
• Answer and facilitate phone calls.
• Provide excellent customer (internal/external) service, follow-up, and feedback.
• Perform other work as maybe assigned.

Qualifications:

• Strong interpersonal skills
• Proficient with the Microsoft Office Suite
• Experience with CRM/ERP systems
• Comfortable working independently in a fast-paced environment
• Multi-task
• Strong communication skills, both written and verbal