Sales Administrative AssistantCSR

FASTSIGNS #62001; San Jose (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity to develop administrative skills

Job summary

FASTSIGNS #62001 in San Jose, CA is seeking a dynamic Sales Administrative Assistant/CSR to support sales operations and manage administrative tasks. In this key role, you will greet customers, answer inquiries, and assist account managers in delivering outstanding service. Ideal candidates have 1-2 years of office and retail experience, strong organizational skills, and proficiency in Google Workspace. Join our vibrant team that values proactive communication and attention to detail.

Qualifications

• 1-2 years of office or clerical experience in a fast-paced environment.
• 1-2 years of retail or counter sales experience.
• Basic computer proficiency and willingness to learn internal software systems.
• Ability to manage multiple tasks in a fast-paced office environment.

Responsibilities

• Greet customers and provide general front counter support.
• Answer incoming phone calls and respond to general email inquiries.
• Collect project details and customer information to support account managers.
• Handle client communications through internal system.
• Accept and process customer payments using various payment methods.
• Make daily outbound sales calls.

Skills

Office or clerical experience

Retail or counter sales experience

Basic computer proficiency

Proficiency in Gmail and Google Workspace

Strong organizational skills

Customer service skills

Education

High school diploma or equivalent

Job description

Benefits

• Bonus based on performance
• Health insurance
• Paid position, opportunity to develop administrative skills and contribute to company success

Company Overview

FASTSIGNS® is a leading provider of custom signage and graphics solutions, serving a diverse range of clients through a network of over 700 locations worldwide. Our centers deliver high-quality visual communication products designed to help businesses and individuals make impactful impressions. Each FASTSIGNS® location is independently owned and operated.

Job Summary

We are seeking an energetic and detail-oriented Sales Administrative Assistant/CSR to join our dynamic team. In this role, you will work closely with our account managers to support sales operations, manage administrative tasks, and ensure smooth communication between clients and our sales team. Your proactive approach and organizational skills will contribute to delivering exceptional customer service and maintaining efficient office workflows.

Responsibilities

• Greet customers and provide general front counter support.
• Answer incoming phone calls and respond to general email inquiries.
• Collect project details and customer information to support account managers and the sales team.
• Handle client communications through internal system.
• Accept and process customer payments using various payment methods.
• Provide basic product information and help guide customers to appropriate solutions.
• Conduct site surveying.
• Represent the network in meetings.
• Make daily outbound sales calls.

Qualifications

• 1-2 years of office or clerical experience in a fast-paced environment.
• 1-2 years of retail or counter sales experience.
• High school diploma or equivalent.
• Basic computer proficiency and willingness to learn internal software systems.
• Proficiency in Gmail and Google Workspace.
• Strong organizational skills and attention to detail.
• Strong customer service and phone etiquette.
• Ability to manage multiple tasks in a fast-paced office environment.
• Outgoing, responsive, eager to learn and able to build relationships.
• Great listening and communication skills.
• Ability to work under pressure to produce high-volume, high-quality work.
• Ability to sit for 4 hours or more.
• Ability to view a computer screen for 4 hours or more.

Join Us

Join us to be part of a vibrant team that values proactive communication, attention to detail, and delivering outstanding support.