Sales Admin & Client Relations Specialist

PRO EM; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

PRO EM is seeking an Administrative Sales Assistant to represent the company with professionalism, handling customer calls and delivering superb service to ensure satisfaction.

The role supports sales and operations through accurate administration of estimating, quoting, and ordering services, while liaising with Account Executives, Event Management, and Operations staff to maintain proper documentation and industry awareness.

Qualifications

• Strong people-focused element to liaise with event contributors, venues, suppliers, and partners.
• Problem-solving and creativity.
• Experience working in a busy, high-pressured environment.
• Excellent oral and written communication skills.
• Pro-active and show initiative.
• Familiarity with Word and Excel.
• Determination to ensure successful events, willingness to undertake a wide range of tasks to its end.

Responsibilities

• Protect the integrity of the estimating process by ensuring that all estimates accurately reflect the appropriate operational, delivery, and equipment costs
• Assist the Account Executives with customer relations and support of lead generation activities
• Serve as one of the primary call-in contacts for potential and existing PRO EM clients
• Assist in the preparation of quotes, contracts and RFPs
• Maintain proper documentation, up to date awareness of company activities, industry trends, and regulations
• Seamlessly support PRO EM Sales and Operations through accurate and efficient administration of estimating and ordering of services
• Administer processes to ensure complete and correct information is received from Account Executives, the Event Management Team, and Operations Staff
• Perform job function within the parameters of the Point of Rental (POR) System
• Confirm estimates with Account Executives to ensure orders are correct, processed, and delivered
• Provide the Accounting department with accurate information regarding account receivables/payables
• Aid the Purchasing department with sub-rentals, overbooking, and inventory control as needed
• Continually demonstrate excellent interpersonal communication
• Participate in sales meetings and team activities with division leaders and fellow associates
• Other duties as assigned

Skills

Customer service

Communication skills

Problem-solving

Team collaboration

Pro-active

Tools

Word

Excel

Job description

PRO EM is seeking an Administrative Sales Assistant to represent the company with professionalism, handling customer calls and delivering superb service to ensure satisfaction.

The role supports sales and operations through accurate administration of estimating, quoting, and ordering services, while liaising with Account Executives, Event Management, and Operations staff to maintain proper documentation and industry awareness.