Administrative Assistant: Customer Liaison & Ops Support

AMERICAN MARKETING COMPANY INC; Clifton Heights (Delaware County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

Simple IRA with match

Paid time off

Job summary

AMERICAN MARKETING COMPANY INC is seeking a professional administrator to act as a liaison between sales staff and customers. The role supports management with office tasks, quotes, order entry, client communications, and various administrative duties.

The ideal candidate will have prior office experience, strong organizational and customer service skills, phone etiquette, and proficiency with Microsoft Office, especially Excel.

Qualifications

• Previous office experience is required.
• Strong organizational and customer service skills; including phone etiquette, computer proficiency, fast typing (45+ WPM).
• Proficient with Microsoft Excel.

Responsibilities

• Quoting and order entry.
• Emailing clients and vendors.
• Researching products.
• Overseeing the order process.
• Answering phones.
• Calling vendors and current customers.
• Entering payments.
• Receiving customer walk-ins.
• Troubleshooting customer service issues.
• Supporting accounting related tasks (invoicing customers).

Skills

Organization Skills

Attention to Detail

Multitasking Skills

Customer Service Skills

Tools

Microsoft Office

Microsoft Outlook

Google Suite

Job description

AMERICAN MARKETING COMPANY INC is seeking a professional administrator to act as a liaison between sales staff and customers. The role supports management with office tasks, quotes, order entry, client communications, and various administrative duties.

The ideal candidate will have prior office experience, strong organizational and customer service skills, phone etiquette, and proficiency with Microsoft Office, especially Excel.