Sales Admin Asst / Group Housing Coordinator

TPG Hotels and Resorts; Providence (RI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) retirement plan

Amazing hotel discounts

Job summary

TPG Hotels and Resorts seeks a Sales Coordinator/Group Housing Coordinator to support the hotel’s sales and marketing efforts. You will assist the sales team with administrative tasks, coordinate activities, and manage client communications to ensure smooth operations.

Responsibilities include creating room blocks, planning events, preparing proposals, and maintaining the client database. The role requires hospitality experience, strong communication, and proficiency with Marriott CI/TY and

Qualifications

• High school diploma required; bachelor's degree in business/hospitality preferred.
• Experience in a similar hospitality role is desired.
• Proficiency with Microsoft Office and Marriott CI/TY is expected.

Responsibilities

• Coordinate sales activities, prepare proposals, and support contracts.
• Respond to client inquiries and maintain ongoing communication with clients.
• Plan events, create room blocks, and coordinate with banquet, catering, and reservations teams.
• Maintain customer database and track leads using CI/TY or similar CRM.
• Handle administrative tasks and generate sales-related reports.

Skills

Communication skills

Organizational skills

Customer service

Teamwork

Multitasking

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Marriott CI/TY

Job description

Job Overview

As a Sales Coordinator/ Group Housing Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.

As a Sales Coordinator/ Group Housing Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.

What You'll Be Doing

• Client Communication:
• Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Sales Support:
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales-related reports and documents.
• Event Coordination:
• Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create Room Blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments (e.g., banquet, catering, reservations) to ensure successful event execution.
• Database Management:
• Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
• Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
• Administrative Tasks:
• Handle administrative duties such as filing, data entry, and maintaining office supplies.

What You Bring

• High school diploma or equivalent; a bachelor's degree in business, hospitality, or a related field is a plus.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer-oriented mindset.
• Ability to work independently and as part of a team.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Benefits vary by location

Part-Time Benefits Also Available!

EEO/VET/DISABLED