Sales Admin Asst

TPG Hotels & Resorts; Commerce (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

TPG Hotels & Resorts in California is seeking a Sales Coordinator to support the sales and marketing team with administrative and operational tasks, coordinating activities, managing client communications, and ensuring the smooth execution of sales processes.

You will assist in preparing presentations, proposals, and contracts, schedule client meetings, coordinate events, and maintain a CRM database (CI/TY).

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in business, hospitality, or related field preferred.
• Experience in hospitality or hotel industry advantageous.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and customer-oriented mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Support sales team with administrative tasks and operational coordination.
• Respond to inquiries, provide information on facilities, services, and rates.
• Maintain client communications and ensure timely responses.
• Assist in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales reports and documents.
• Assist in planning and coordinating events, meetings, and conferences.
• Create room blocks and reservations for groups.
• Collaborate with banquet, catering, and reservations for events.
• Maintain an accurate customer database and track client interactions in CI/TY.

Skills

Excellent communication and Interperso

Organizational skills

Multitasking

Customer-oriented mindset

Independent & team work

Education

High school diploma or equivalent

Bachelor's degree in business or hospitality

Tools

Microsoft Office Suite

Marriott CI/TY

Job description

As a Sales Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.

What You'll Be Doing

• Client Communication:
• Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales-related reports and documents.
• Event Coordination:
• Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create Room Blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments (e.g., banquet, catering, reservations) to ensure successful event execution.
• Database Management:
• Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
• Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
• Administrative Tasks:
• Handle administrative duties such as filing, data entry, and maintaining office supplies.

What You Bring

• High school diploma or equivalent; a bachelor's degree in business, hospitality, or a related field is a plus.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer-oriented mindset.
• Ability to work independently and as part of a team.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Compensation

Schedule/ Status

Monday - Friday 9am - 5pm

• Full Time

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.