Sales Coordinator

TownePlace Suites Smyrna; Smyrna (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Spending Account

401(k) with matching

Stay Discounts

Job summary

TownePlace Suites Smyrna is looking for a Sales Coordinator to assist in all sales activities, ensuring guest satisfaction through effective teamwork. This role requires strong sales skills, a commitment to service, and the ability to engage with diverse cultures. The ideal candidate will be enthusiastic about promoting the hotel and supporting guests. Responsibilities include assisting with sales inquiries, providing excellent service, and meeting company goals.

Vision Hospitality Group offers a range of benefits including paid time off, health benefits, and flexible spending accounts.

Qualifications

• Must be able to travel as needed for sales activities.
• Able to lift/carry up to 25 pounds.
• Must have integrity and humility.

Responsibilities

• Assist with sales inquiries from potential clients.
• Provide personalized, friendly service to guests.
• Complete all required training.

Skills

Customer service

Communication

Sales skills

Teamwork

Problem-solving

Cultural sensitivity

Job description

Sales Coordinator

Our Culture

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description

The Sales Coordinator is responsible for assisting in all activities of the hotel sales, providing assistance with sales related projects and entering items into our sales systems. You will work with the sales team to ensure the high levels of guest satisfaction. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our ONE TEAM.ONE.VISION philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

• Complete all required training
• Adhere to all standard and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to every guest and associate
• Assist with sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
• Assist with site tours with the intent of promoting hotel facilities and services
• Partner with operations departments to ensure full participation in servicing accounts

Necessary Skills

• Must be able to travel as needed to do sales calls, meetings, and various sales related activities.
• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
• Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstrated
• Have finger dexterity for operating equipment used in hotel sales operations, able to remember sales related items, communicate details of sales request, and work with leadership to manage the overall sales process
• Can perform work for 8 hours in a sales compacity
• Must have eyesight enabling vision both near and far
• Must be able to use/lift arms for up to 8 hours
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write Has the highest degree of integrity and is humble, living by the Golden Rule
• Able to work with people from diverse cultures and backgrounds
• Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Must be responsible for safety and security of guests, fellow employees and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Able to report to scheduled shifts
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
• Is organized, honest, and works well with others
• Maintain a clean and attractive work area, uniform, and person
• Able to work with people from diverse cultures and backgrounds

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Vision Hospitality Group LLC, offers the following benefits:

• Paid Time Off
• Optional Health, Wellness and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs