Sales Admin Asst

TPG Hotels & Resorts; Linthicum (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts across TPG

Job summary

TPG Hotels & Resorts is seeking a Sales Coordinator to support the hotel’s sales and marketing efforts. You will assist the sales team with administrative tasks, coordinate client communications, and help manage events and meetings.

The role requires strong organizational skills, proficiency with Marriott CI/TY and Microsoft Office, and the ability to work independently and within a team. A hospitality background strongly preferred.

Qualifications

• High school diploma or equivalent; a bachelor’s degree in business, hospitality, or related field is a plus.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer-oriented mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Client Communication: Respond promptly to inquiries from prospective clients, providing information about facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales-related reports and documents.
• Event Coordination: Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create room blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments to ensure successful event execution.
• Database Management: Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
• Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
• Administrative Tasks: Handle administrative duties such as filing, data entry, and maintaining office supplies.

Skills

Client communication

MS Office

CRM CI/TY

Event coordination

Sales support

Education

High school diploma

Bachelor’s degree in business or hospitality (plus)

Tools

Marriott CI/TY

Microsoft Office Suite

Job description

As a Sales Coordinator, you will be responsible for supporting the hotel’s sales and marketing efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales activities, managing client communications, and ensuring the smooth execution of sales-related processes.

What You’ll Be Doing

• Client Communication:
• Respond promptly to inquiries from prospective clients, providing information about the hotel’s facilities, services, and rates.
• Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
• Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
• Assist the sales team in preparing sales presentations, proposals, and contracts.
• Coordinate sales appointments and meetings with clients.
• Prepare and distribute sales‑related reports and documents.
• Event Coordination:
• Assist in planning and coordinating events, meetings, and conferences held at the hotel.
• Create Room Blocks and reservations for incoming groups or clients.
• Collaborate with other hotel departments (e.g., banquet, catering, reservations) to ensure successful event execution.
• Database Management:
• Maintain an accurate and up-to-date customer database, recording client interactions and preferences.
• Use customer relationship management software (CI/TY) to track leads, sales activities, and client information.
• Administrative Tasks:
• Handle administrative duties such as filing, data entry, and maintaining office supplies.

What You Bring

• High school diploma or equivalent; a bachelor’s degree in business, hospitality, or a related field is a plus.
• Previous experience in a similar role, ideally in the hospitality or hotel industry.
• Proficiency in Microsoft Office Suite and Marriott CI/TY.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and a customer‑oriented mindset.
• Ability to work independently and as part of a team.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.