Sales Account Manager

Glassmere Fuel Service; Greensburg (Westmoreland County); Remote; USD 60,000 - 90,000; Full time

Job summary

Glassmere Fuel Service is seeking a Sales Account Manager to remotely manage a diverse portfolio of residential, commercial, and agricultural fuel accounts. The role focuses on building strong client relationships, understanding needs, and recommending heating oil, propane, and fuel solutions.

Responsibilities include prospecting, quoting, pricing negotiations, and coordinating with operations for timely deliveries.

Qualifications

• Ability to manage and grow client relationships with account management and customer service.
• Commitment to high customer satisfaction through responsive support and solutions-oriented follow-up.
• Proficiency in lead generation activities, including prospecting, outreach, and pipeline development.
• Clear and professional communication, written and verbal, for diverse customers and teams.
• Experience in B2B or B2C sales, preferably in fuel, energy, logistics, or related industries.
• Comfort using CRM systems, basic office software, and remote collaboration tools.
• Strong organizational and time-management abilities; ability to work independently remotely.
• High school diploma or equivalent; associate or bachelor's degree is a plus.
• Valid driver's license and willingness to travel occasionally.

Responsibilities

• Prospect and generate leads to grow a portfolio of residential, commercial, and agricultural accounts.
• Prepare quotes and negotiate pricing within established guidelines.
• Coordinate with operations to ensure timely and accurate deliveries.
• Monitor account performance and address service issues to improve satisfaction.
• Maintain CRM data and report on sales activities and pipeline.
• Collaborate with internal departments to support business growth.
• Travel to customer sites as needed for visits or meetings.
• Track and optimize retention and account profitability.
• Ensure accurate recordkeeping and timely communication with clients.

Skills

Account Management

Customer Service

Lead Generation

Communication Skills

Sales Experience

CRM Proficiency

Remote Collaboration

Time Management

Education

High School Diploma

Associate/Bachelor's in Business

Tools

CRM Software

Office Software

Remote Collaboration Tools

Job description

Company Description

Glassmere Fuel Service is a long-established provider of reliable home heating oil and propane solutions across Southwestern Pennsylvania, with over 85 years of service to Allegheny, Butler, Armstrong, Washington, Beaver, and Westmoreland counties. The company supports residential, commercial, and agricultural customers with prompt fuel delivery, tank cleaning, new tank installations, and comprehensive propane services. It also offers convenient payment plans designed to help customers manage expenses and control fuel costs. Glassmere Fuel Service sells, installs, and services fuel tanks, helping customers select the right equipment for their needs, and provides on- and off-road fueling services, including branded card lock solutions for fleets and farm equipment.

Role Description

The Sales Account Manager is a full-time, remote role responsible for managing and growing a portfolio of residential, commercial, and agricultural fuel accounts. This role includes building and maintaining strong customer relationships, understanding client needs, and recommending appropriate heating oil, propane, and fuel solutions. Day-to-day responsibilities involve prospecting and lead generation, preparing quotes, negotiating pricing within established guidelines, and coordinating with operations teams to ensure timely and accurate deliveries. The Sales Account Manager will monitor account performance, address service issues, and work proactively to improve customer satisfaction and retention. The role also requires maintaining accurate records in CRM tools, reporting on sales activities and pipeline, and collaborating with internal departments to support business growth.

Qualifications

• Ability to manage and grow client relationships with strong Account Management and Customer Service skills.


• Commitment to high Customer Satisfaction through responsive support and solutions-oriented follow-up.


• Proficiency in Lead Generation activities, including prospecting, outreach, and pipeline development.


• Clear and professional Communication skills, both written and verbal, for interacting with diverse customers and internal teams.


• Experience in B2B or B2C sales, preferably in fuel, energy, logistics, or related industries.


• Comfort using CRM systems, basic office software, and remote collaboration tools.


• Strong organizational and time-management abilities, with capacity to work independently in a remote environment.


• High school diploma or equivalent required; associate or bachelor's degree in business or a related field is a plus.


• Valid driver's license and willingness to travel occasionally for customer visits or team meetings, if needed.