Sage HCM Implementation & Client Success Lead

Baker Tilly Advisory Group; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Baker Tilly Advisory Group, LP is seeking a Sage HCM Implementation & Support Manager to lead client implementations and provide ongoing functional and technical Sage HCM support. You will guide clients through requirements, configuration, testing, training, go-live and post-implementation support, while troubleshooting and optimizing their HCM environments to maximize value.

This client-facing role offers opportunities to mentor teammates and advance within a fast-growing professional services

Qualifications

• Hands-on HCM implementation experience.
• Understanding of HR and payroll processes.
• Ability to troubleshoot complex system/config issues and guide clients.

Responsibilities

• Lead client Sage HCM implementations from requirements through go-live and post-implementation support.
• Provide ongoing functional and technical Sage HCM support and optimization.
• Troubleshoot issues, refine configurations, and maximize client value from the system.

Skills

HCM implementation

HR & payroll processes

Troubleshooting & configuration

Client guidance & advisory

Tools

Sage HCM

Job description

Baker Tilly Advisory Group, LP is seeking a Sage HCM Implementation & Support Manager to lead client implementations and provide ongoing functional and technical Sage HCM support. You will guide clients through requirements, configuration, testing, training, go-live and post-implementation support, while troubleshooting and optimizing their HCM environments to maximize value.

This client-facing role offers opportunities to mentor teammates and advance within a fast-growing professional services