Sage HCM Implementation & Support Lead

Baker Tilly (US)

Illinois

On-site

USD 100,000 - 182,000

Full time

4 days ago
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Job summary

Baker Tilly is seeking a Sage HCM Implementation & Support Manager to lead client implementations and provide ongoing functional and technical support for Sage HCM solutions. This client-facing role guides customers through the full implementation lifecycle from requirements gathering to go-live and post-implementation support, with emphasis on HR and payroll optimization.

The ideal candidate will have hands-on HCM implementation experience, strong HRIS knowledge, and the ability to guide

Qualifications

  • Experience implementing or supporting Sage HCM or similar HRIS
  • Strong client-facing communications and requirements gathering
  • Ability to manage multiple client projects and meet deadlines

Responsibilities

  • Be a trusted member of the engagement team and responsible for Sage HCM implementations
  • Lead or support Sage HCM implementations for new clients and provide ongoing support
  • Conduct client discovery sessions to understand HR, payroll, timekeeping, and business requirements
  • Translate business requirements into Sage HCM configurations and test workflows
  • Configure employee structures, hierarchies, policies, and security within Sage HCM
  • Assist with data conversion, validation, and migration
  • Provide client training and ongoing consulting to optimize Sage HCM usage
  • Document configurations, issues, and resolutions and maintain client relationships

Skills

Client facing
HRIS/HCM
Requirements gathering
System configuration
Troubleshooting
Communication skills

Tools

Sage HCM

Job description

Baker Tilly is seeking a Sage HCM Implementation & Support Manager to lead client implementations and provide ongoing functional and technical support for Sage HCM solutions. This client-facing role guides customers through the full implementation lifecycle from requirements gathering to go-live and post-implementation support, with emphasis on HR and payroll optimization.

The ideal candidate will have hands-on HCM implementation experience, strong HRIS knowledge, and the ability to guide

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